Principal Account Executive

ACI Worldwide

. Manage ACI’s overall relationship with a portfolio of large, strategic Tier 1 accounts .

Posted 10/3/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Tier 1 strategic accounts, driving customer satisfaction, and fostering long-term relationships with key executives. Proficient in developing strategic account plans and presenting technology solutions to multinational organizations.

Highest-signal resume keywords

Tier 1 Account ManagementClient Relationship DevelopmentSales Process ClosureExecutive Presentation SkillsBanking And Payments Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic Account PlanningCustomer Value Proposition PromotionSales And Client RetentionBusiness And Technical Solution UnderstandingClient Health Improvement

Soft Skills

Verbal CommunicationWritten CommunicationCreative Problem SolvingCross-Functional Collaboration

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

BankingPaymentsE-CommerceMobile PaymentsMultinational Organizations

About the role

Key responsibilities & impact

Manage ACI’s overall relationship with a portfolio of large, strategic Tier 1 accounts
Develop and expand relationships with key client executives
Drive customer satisfaction, retention and account growth
Develop and regularly update strategic account plans
Collaborate cross-functionally to improve client health, revenue growth and satisfaction
Lead onsite Executive Strategic Business Reviews and coordinate follow-through on action items
Serve as the client’s advocate within ACI while supporting company goals
Manage administrative aspects of the assigned account portfolio
Maintain knowledge of ACI products, enhancements, value propositions, modernization paths, competition and industry trends
Adhere to corporate policies, including the ACI Code of Business Conduct and Ethics
Travel approximately 30% for client and internal activities

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
12+ years of demonstrated success managing Tier 1 strategic accounts such as Bank of America, Wells Fargo and other similar
Minimum 10 years of experience in banking, payments, e-commerce or mobile payments industries
Successful sales and client retention record
Excellent executive presentation, verbal and written communication skills
Ability to understand business and technical solutions and promote customer value propositions
Ability to move the sales process to closure
Ability to present professionally to executive leaders and respond creatively to customer needs
Experience selling technology solutions into multinational organizations and/or merchant acquirers/processors highly desired
Applicants must be currently authorized to work in the US on a full-time basis
Position does not offer sponsorship for employment visa status or work permit now or in the future

Benefits

Comp & perks

Opportunities for growth
Career development
Competitive compensation and benefits package
Innovative and collaborative work environment