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Principal Technical Consultant
ACI Worldwide. Analyze clients’ business needs and integrate business strategies to recommend appropriate information technology solutions using ACI methodologies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing business needs and integrating technology solutions using ACI methodologies, with a strong focus on project management, client engagement, and technical direction. Proficient in developing and executing business plans while mentoring teams and enhancing implementation processes.
Highest-signal resume keywords
ACI MethodologiesPayment ArchitectureTechnical DirectionBusiness Management PracticesProposal Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
AnalysisDesignConfigurationCodingTestingImplementationTechnical AdvisoryProduct ConfigurationOperational ArchitectureDatabase Architecture
Soft Skills
NegotiationPresentationWritten CommunicationMentoringTeam Collaboration
Tools & Technologies
ACI Software Development MethodTime and Expense Reporting SystemThird-Party Integration Tools
Industry Keywords
Global Payment Network ArchitectureBusiness PolicyFinancial AccountingHuman Resources ManagementNegotiation Strategies
About the role
Key responsibilities & impact- Analyze clients’ business needs and integrate business strategies to recommend appropriate information technology solutions using ACI methodologies
- Analyze corporate objectives, critical success factors, business functions, and processes
- Plan, integrate, and manage implementation of new technology
- Support large, strategic, and/or multiple projects
- Support regional/product business development and sales efforts for a territory, industry, or account
- Assist customers with implementation efforts and successful product adoption
- Anticipate and mitigate risks and business situations
- Mentor, coach, or train consultants by sharing business expertise
- Solve highly technical and complex project problems and provide ultimate technical direction
- Advise project delivery associates on technical aspects of engagements
- Liaise with technical deployment teams to design and deploy tools that increase implementation throughput
- Recommend and implement process improvements
- Participate hands-on in analysis, design, configuration, coding, testing, and implementation
- Manage proactive customer care and address potential project or customer issues
- Suggest enhancements to customer requirements and existing solutions
- Provide product and procedural feedback to internal teams
- Lead sub-project working groups
- Identify new business opportunities and meet with prospective, current, and former clients
- Prepare and present detailed proposals to extend, develop, or create client contracts
- Assist with project scope and effort estimates during the pre-contract sales cycle
- Provide customer-based feedback to software designers and Product Managers
- Assist internal groups with product expertise
- Lead recovery efforts on at-risk implementation projects
- Respond to customer questions and issues
- Define complex solutions independently
- Ensure staff information is updated in ACI’s Time and Expense Reporting System
- Develop and communicate technical implementation strategies for new releases
- Follow corporate policies, ACI Professional Services guidelines, and company core values
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience is required
- 10 years relevant experience
- Superior technical and comprehensive knowledge of the product set and business domain
- Expertise in one or more technical disciplines, unique applications, or industries
- Advanced knowledge and training in ACI’s software development method (PDM)
- Expertise in relevant areas such as payment architecture, ACI product architecture, product configuration and operational architecture, global payment network architecture, network architecture, or database architecture
- Global business and information technology knowledge
- Ability to develop and execute a business plan
- Thorough knowledge of business management practices, including financial accounting, economics, human resources management, negotiation strategies, business policy, and management objectives
- Ability to synthesize client business needs into customized IT solutions
- Ability to write and present proposals and present to CIO-level clients
- Strong understanding of the relationship between ACI and its clients
- Superior technical knowledge of third-party integration
- Ability to solve highly technical and complex project problems
- Ability to provide technical direction for projects
- Ability to perform analysis, consultation, and technical advisory work
- Ability to design and deploy tools to increase implementation throughput
- Experience with analysis, design, configuration, coding, testing, and implementation
- Ability to identify new business opportunities and support sales efforts
- Excellent negotiation, presentation, written communication, and mentoring skills
- Ability to manage multiple tasks and competing demands
- Ability to work cooperatively within a team and the ACI framework
- Ability to maintain professional product and industry knowledge through training and self-training
Benefits
Comp & perks- Opportunities for growth
- Career development
- Competitive compensation and benefits package
- Innovative and collaborative work environment