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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing strategic accounts and driving revenue growth within the payments industry. Capable of negotiating complex contracts and serving as a trusted advisor to customers on payment strategies.
Highest-signal resume keywords
Strategic Account ManagementRevenue GrowthPayments Industry ExperienceContract NegotiationC-Suite Presentation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementRevenue RetentionContract NegotiationCustomer EducationBusiness Analysis
Soft Skills
CommunicationNegotiationProblem SolvingSelf-DirectionCollaboration
Industry Keywords
PaymentsMerchant VerticalCustomer SuccessPayment StrategiesIndustry Trends
About the role
Key responsibilities & impact- Own a portfolio of strategic accounts
- Retain and grow revenue within the assigned book of business
- Drive predictable growth and success across multiple strategic accounts
- Help customers optimize payment programs through adoption, renewal, and expansion of ACI solutions
- Communicate and negotiate commercial and high-level technical interactions
- Understand customer business challenges and industry trends to influence customer roadmaps
- Serve as a trusted advisor on payment strategies
- Act as the customer's single point of contact with ACI
- Coordinate with support, consulting, operations, sales, onboarding, finance, and leadership teams
- Educate customers on new features, best practices, and industry trends
- Report to the Director of Customer Success
Requirements
What you’ll need- BS/BA degree and 8+ years of related experience
- Experience in payments required
- Experience in merchant vertical preferred
- Proficient presenting at C-Suite/Board level
- Ability to present and facilitate discussions with payments decision makers and working teams
- Ability to negotiate complex, high value contracts, including renewals
- Experience resolving complex scenarios requiring alignment of internal and external stakeholders
- Self-directed planning and interactions with some direction on complex issues
- Must be currently authorized to work in the United States on a full-time basis
- Position does not offer sponsorship for employment visa status or work permit now or in the future
Benefits
Comp & perks- Opportunities for growth
- Career development
- Competitive compensation and benefits package
- Innovative and collaborative work environment