Clinical Trials Scientific Affairs Supervisor

ACM Global Laboratories

. Manage daily departmental performance, resources, task prioritization, and performance metrics .

Posted 10/2/2026full-timeRemote • United KingdomMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing clinical laboratory operations, including performance metrics, team leadership, and cross-functional collaboration. Proficient in developing training materials and maintaining compliance with regulatory standards.

Highest-signal resume keywords

Clinical Laboratory ExperienceTeam LeadershipProject ManagementMT (ASCP) CertificationInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Laboratory SciencePerformance Metrics ManagementTraining DevelopmentRoot-Cause AnalysisGeneralist Laboratory SkillsSOP UpdatesTesting Method CoordinationPricing Document ReviewClinical-Trial Testing RequirementsMicrosoft Office Proficiency

Soft Skills

Time ManagementOrganizational SkillsPositive MindsetMotivational LeadershipIndependent and Team Work

Certifications & Qualifications

MT (ASCP) Certification

Industry Keywords

Clinical SettingRegulated EnvironmentTalent ManagementEmployee RelationsClient RFPsReferral LaboratoriesCross-Functional InitiativesPerformance FeedbackCareer DevelopmentPatient Confidentiality

About the role

Key responsibilities & impact

Manage daily departmental performance, resources, task prioritization, and performance metrics
Oversee the team’s day-to-day workload
Hire, coach, train, develop, and performance-manage direct reports
Serve as an escalation point and strategic contact for the department
Lead or participate in cross-functional process improvement initiatives
Develop and deliver training plans and materials
Provide coaching, mentorship, performance feedback, and career development support
Partner with HR on talent management, performance, employee relations, and development activities
Investigate clinical-trial testing requirements and determine appropriate testing facilities
Review and prepare pricing documents and correct discrepancies
Maintain relationships with ACM and referral laboratories
Provide scientific and technical information for client RFPs and RFIs
Coordinate testing methods and document referred testing information throughout active trials
Channel information between Laboratory Operations and Sales
Escalate study, testing, and referral-laboratory issues; assist with root-cause analysis
Liaise with internal and external partners and participate in client teleconferences
Consult with clinical-trial operations and external clients
Update global SOPs, templates, and tools
Triage upcoming work and determine staffing capabilities and workload
Serve as a subject-matter expert and escalation point for internal and external clients
Perform other assigned duties

Requirements

What you’ll need

Bachelor’s degree in a relevant scientific discipline or a minimum of 3 years of experience as a Clinical Laboratory Scientist
Minimum of 5 years of laboratory experience in a clinical setting, or a relevant regulated environment
Strong interpersonal and communication skills
Strong time management and organizational skills
Ability to manage multiple projects with tight deadlines
Ability to work independently and in a team setting
Proficient in Microsoft Office
Generalist laboratory experience
Ability to lead and positively motivate others
Models a positive and solutions-oriented mindset
MT (ASCP) Certification – Preferred
Ability to work Monday–Friday, days, 37.5 hours per week
Sedentary, primarily office-based work requiring prolonged sitting and computer use
Must follow company policies and procedures and respect patient confidentiality