Clinical Trials Scientific Affairs Supervisor

ACM Global Laboratories

. Manage daily departmental performance, resources, task prioritization, and metrics .

Posted 10/5/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in clinical laboratory operations, including managing departmental performance, overseeing team workload, and ensuring compliance with clinical trial protocols. Proficient in developing training materials and providing mentorship while maintaining strong relationships with internal and external partners.

Highest-signal resume keywords

Clinical Laboratory ExperienceTeam LeadershipProject ManagementMT (ASCP) CertificationInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Laboratory ScienceProtocol Testing RequirementsPricing Document ReviewOperational Problem-SolvingGeneralist Laboratory Experience

Soft Skills

Time ManagementOrganizational SkillsPositive MindsetCoaching and MentorshipTeam Collaboration

Tools & Technologies

Microsoft Office

Certifications & Qualifications

MT (ASCP) Certification

Industry Keywords

Clinical TrialsRegulated EnvironmentSOPsReferral LaboratoriesTalent Management

About the role

Key responsibilities & impact

Manage daily departmental performance, resources, task prioritization, and metrics
Oversee the team's day-to-day workload
Hire, coach, train, develop, and performance-manage direct reports
Serve as an escalation and strategic contact for the department
Lead or participate in cross-functional process improvement initiatives
Develop and deliver onboarding and continuing education plans and materials
Provide coaching, mentorship, performance feedback, and career development plans
Partner with HR on talent management, performance, employee relations, and development activities
Investigate clinical trial protocol testing requirements and determine appropriate testing facilities
Review and prepare pricing documents and correct discrepancies
Maintain relationships with ACM and referral laboratories
Provide scientific and technical information for client RFPs and RFIs
Coordinate testing methods with referral laboratories
Obtain and document referred testing information and support referral-laboratory contracting throughout active trials
Channel information between Laboratory Operations and Sales
Escalate study, testing, and referral-laboratory issues; assist with root cause analysis
Improve work methods, efficiency, cost reduction, and operational problem-solving
Liaise with internal and external partners and participate in client teleconferences
Provide consultation and subject-matter expertise to clinical-trials operations and external clients
Update global SOPs and maintain templates and tools
Triage upcoming work and determine staffing capabilities and workloads
Perform other assigned duties

Requirements

What you’ll need

Bachelor's degree in a relevant scientific discipline or a minimum of 3 years of experience as a Clinical Laboratory Scientist
Minimum of 5 years of laboratory experience in a clinical setting, or a relevant regulated environment
Strong interpersonal and communication skills
Strong time management and organizational skills
Ability to manage multiple projects with tight deadlines
Ability to work independently and in a team setting
Proficient in Microsoft Office
Generalist laboratory experience
Ability to lead and positively motivate others
Models a positive and solutions-oriented mindset
MT (ASCP) Certification – Preferred
Schedule availability: Days, Monday–Friday
Ability to respect patient confidentiality and follow company policies and procedures