Clinical Trials Scientific Affairs Supervisor

ACM Global Laboratories

. Manage daily departmental performance by managing resources, prioritizing tasks, and developing and monitoring metrics .

Posted 10/7/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $90,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing clinical laboratory operations, including performance management, team development, and process improvement. Proficient in clinical trials, laboratory protocols, and maintaining compliance in a regulated environment.

Highest-signal resume keywords

Clinical Laboratory ExperienceClinical Trials ExperienceMT (ASCP) CertificationPerformance ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Laboratory ScienceLaboratory Protocol TestingPricing Document ReviewRoot Cause AnalysisOnboarding Training DevelopmentMetrics MonitoringTesting Method CoordinationSOP UpdatesReferral Laboratory ContractingProject Management

Soft Skills

Interpersonal SkillsCommunication SkillsTime ManagementOrganizational SkillsTeam Leadership

Tools & Technologies

Microsoft Office

Certifications & Qualifications

MT (ASCP) Certification

Industry Keywords

Clinical SettingRegulated EnvironmentPatient ConfidentialityTalent ManagementEmployee Relations

About the role

Key responsibilities & impact

Manage daily departmental performance by managing resources, prioritizing tasks, and developing and monitoring metrics
Oversee the team’s day-to-day workload
Hire, coach, and develop direct reports, including training, development, and performance management
Facilitate communication and serve as a point of escalation or strategic contact
Lead or participate in cross-functional process improvement initiatives
Develop training plans and materials for onboarding and employee performance
Provide coaching, mentorship, performance feedback, and career development plans
Partner with HR on talent management, performance, employee relations, and development activities
Investigate clinical trial protocol testing requirements and determine testing facilities
Review and prepare pricing documents and correct discrepancies
Maintain relationships with ACM and referral laboratories
Provide scientific and technical information for client RFPs and RFIs
Coordinate testing methods with referral laboratories
Obtain and document referred testing information, including referral laboratory contracting
Channel information between Laboratory Operations and Sales
Alert leadership to issues involving study testing needs and referral laboratories
Assist with root cause analysis and implement improved work methods
Liaise with internal and external partners and participate in client teleconferences
Provide consultation to clinical trials operations and external clients
Update global SOPs and maintain templates and tools
Triage upcoming work and determine staffing capabilities and workload assignments
Serve as a subject matter expert and escalation point for internal and external clients
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in a relevant scientific discipline or a minimum of 3 years of experience as a Clinical Laboratory Scientist
Minimum of 5 years of laboratory experience in a clinical setting, or a relevant regulated environment
4 yrs clinical trials experience preferred
Strong interpersonal and communication skills
Strong time management and organizational skills
Ability to manage multiple projects with tight deadlines
Ability to work independently and in a team setting
Proficient in Microsoft Office
Generalist laboratory experience
Ability to lead and positively motivate others
Models a positive and solutions-oriented mindset
MT (ASCP) Certification – Preferred
Must respect patient confidentiality
Ability to work remotely in the United States

Benefits

Comp & perks

Full-time schedule, 40 hours per week
Days schedule, Monday–Friday
Eligible for additional pay components