Account Director

Acosta

. Oversee the day-to-day health, performance, and delivery of a portfolio of proprietary B2B conferences, trade shows, and experiential activations .

Posted 10/14/2026full-timeRemote • Canada, United StatesLead💰 CA$90,000 - CA$115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in account leadership and client service within experiential marketing, with a strong focus on portfolio management, financial efficiency, and team development. Proven ability to drive account growth and oversee the entire experiential lifecycle from strategy to execution.

Highest-signal resume keywords

Account LeadershipExperiential MarketingPortfolio BudgetingClient PartnershipTeam Development

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Event MarketingSponsorship ActivationBudget ForecastingResource EfficiencyLive Event PlanningVendor ManagementRisk ManagementPost-Program MeasurementProposal DevelopmentChange Management

Soft Skills

MentoringCommunicationProblem SolvingLeadershipCollaboration

Certifications & Qualifications

Bachelor’s Degree in MarketingBachelor’s Degree in CommunicationsBachelor’s Degree in Business

Industry Keywords

B2B ConferencesTrade ShowsExperiential ActivationsIntegrated Marketing AgencyClient Service ExperienceCross-Functional TeamsOrganic Growth OpportunitiesHospitality ProgramsHybrid ProgramsStakeholder Management

About the role

Key responsibilities & impact

Oversee the day-to-day health, performance, and delivery of a portfolio of proprietary B2B conferences, trade shows, and experiential activations
Drive account growth, retainer and staffing models, operational performance, and financial efficiency
Partner with Creative, Strategy, Integrated Production, Operations, Finance, Analytics, and Project Management leaders
Build, mentor, and manage high-performing account teams
Own portfolio direction, client partnership, team capacity, delivery quality, financial outcomes, and growth
Serve as a senior trusted advisor to client leaders and lead senior-level conversations, reviews, workshops, presentations, and escalations
Develop account growth strategies, operating models, proposals, pricing strategies, and pitch development
Oversee the experiential lifecycle from strategy and concept development through planning, production, execution, measurement, and optimization
Establish scopes, workbacks, governance, staffing plans, decision rights, operational roadmaps, communication, documentation, quality control, reporting, and post-event learning
Anticipate risks, resolve complex issues, lead escalations, and support onsite delivery and critical workstreams
Own portfolio-level revenue visibility, forecasting, budgets, reconciliations, profitability, estimates, scopes of work, retainers, change orders, and commercial assumptions
Lead, coach, and develop account talent through feedback, career development, and succession planning

Requirements

What you’ll need

10+ years of account leadership or client service experience within an experiential marketing, event marketing, sponsorship/activation, or integrated marketing agency
Demonstrated success leading complex experiential portfolios including conferences, trade shows, sponsorships, activations, tours, hospitality, employee experiences, and hybrid programs
Experience serving as a senior client partner across complex stakeholder organizations
Experience leading and developing account teams and directing cross-functional teams across Strategy, Creative, Production, Operations, Project Management, Finance, Analytics, and field execution
Strong commercial experience with portfolio budgeting, forecasting, scopes of work, staffing plans, retainers, change management, reconciliation, profitability, and resource efficiency
Experience identifying and converting organic growth opportunities, contributing to new business, and expanding integrated agency services
Deep understanding of live-event planning and production, staffing, vendor management, logistics, risk management, onsite execution, and post-program measurement
Experience working across both B2B and B2C programs
Bachelor’s degree in marketing, communications, business, or a related field, or equivalent relevant experience is preferred
Meaningful hands-on experience delivering live events, activations, conferences, sponsorships, trade shows, hospitality programs, tours, or other brand experiences