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Acosta

Customer Business Manager

Acosta

. Develop and maintain strong relationships with clients and customers within a given geographic region .

Posted 10/24/2026full-timePleasanton • California • United StatesSeniorLead💰 $113,190 - $130,000 per yearWebsite

About the role

Key responsibilities & impact
  • Develop and maintain strong relationships with clients and customers within a given geographic region
  • Understand clients’ and customers’ goals and objectives
  • Present targeted strategic client plans to build brand promotion strategies and strengthen brand activation
  • Execute strategic plans for clients’ brands to retailers across sales, share, distribution, promotion, pricing, merchandising, and financial management
  • Maintain proactive communication with the Client Team regarding status, opportunities, expectations, and business-plan needs
  • Communicate customer changes and insights across relevant CROSSMARK positions
  • Use CROSSVIEW as the business planning, communication, and execution framework
  • Assist Business Account Managers and others in developing targeted strategic client plans
  • Sell additional services to clients using client strategy, performance insights, and customer brand/category performance
  • Provide feedback and assist with CROSSVIEW Business Reviews and presentations
  • Perform other job-related tasks as directed by management

Requirements

What you’ll need
  • Bachelor’s degree preferred or a minimum of 10+ years’ experience in the CPG industry preferred
  • 10+ years of sales experience
  • PC knowledge and skills in Word, Excel, email, and PowerPoint
  • Communication skills, including listening, presentations, written, and verbal skills
  • Insights-based, consultative selling, and negotiation skills
  • Intermediate Microsoft Office skills, including Excel with pivot tables, Word, Outlook, and PowerPoint
  • Retailer knowledge and respect
  • Understanding of client strategy and expectations
  • Ability to understand and communicate insights
  • Persuasive selling and professionalism
  • Intermediate category management knowledge, including the “4 Ps”
  • Business acumen and intelligence, including market and industry trends
  • Organizational and time management skills
  • Customer service orientation
  • Ability to handle pressure
  • Valid driver’s license
  • Ability to travel within the US for customer, client, or company meetings as needed
  • Ability to bring sample products to account calls
  • English is the primary language skill; bilingual skills may be required based on business necessity

Benefits

Comp & perks
  • Reasonable accommodations for applicants with disabilities
  • Supportive, collaborative work environment
  • Work-life balance prioritized
  • Diversity, fairness, and inclusion commitment
  • Growth environment with opportunities to connect, develop, and build a fulfilling career
  • Remote work arrangement