Customer Business Manager II

Acosta

. Serve as the retailer expert and consistently execute client plans .

Posted 9/24/2026full-timeDes Moines • Iowa • United StatesMid-LevelSenior💰 $72,600 - $90,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative selling and strategic client management within the CPG industry, leveraging insights to drive business growth and execute effective client plans. Proficient in utilizing Microsoft Office tools and category management principles to enhance client relationships and business performance.

Highest-signal resume keywords

5+ Years Of Sales ExperienceInsights-Based SellingIntermediate Excel SkillsCategory Management KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceCategory ManagementBusiness AcumenFinancial ManagementMerchandisingPromotionPricingDistributionConsultative SellingNegotiation Skills

Soft Skills

Strong Listening SkillsOrganizational SkillsTime-Management SkillsCustomer Service MindsetProfessionalism

Tools & Technologies

Microsoft OfficeCROSSVIEW

Industry Keywords

CPG IndustryRetailer InsightsClient PlansMarket TrendsBusiness Reviews

About the role

Key responsibilities & impact

Serve as the retailer expert and consistently execute client plans
Grow client business within assigned retailers faster than the category and retailer overall
Develop and maintain relationships with clients and customers within an assigned geographic region
Present targeted, strategic client plans based on customer and retailer insights
Execute strategic plans for client brands, including sales, share, distribution, promotion, pricing, merchandising, and financial management
Communicate proactively with the Client Team regarding status, opportunities, expectations, and business-plan needs
Share customer changes and insights across relevant CROSSMARK roles
Use CROSSVIEW as the business-planning, communication, and execution framework
Support Business Account Managers and stakeholders in developing client plans and brand activation strategies
Identify and sell additional client services using client, customer, brand, and category performance insights
Support preparation for CROSSVIEW Business Reviews and participate in presentations when appropriate

Requirements

What you’ll need

5+ years of sales experience
Bachelor’s degree preferred, or a minimum of 3+ years of experience in the CPG industry (preferred)
Proficiency with Microsoft Office: Word, Excel, Outlook, and PowerPoint
Intermediate Excel skills, including PivotTables
Strong listening, presentation, written, and verbal communication skills
Insights-based, consultative selling and negotiation skills
Intermediate category management knowledge, including the “4 Ps”
Solid business acumen and awareness of market and industry trends
Strong organizational and time-management skills
Customer service mindset
Professionalism and ability to perform under pressure
Valid driver’s license
Ability to travel within the U.S. for customer, client, or company meetings as needed
Ability to transport sample products to account calls
English is the primary language; bilingual skills may be required based on business necessity

Benefits

Comp & perks

Equal opportunity employer and reasonable accommodations for applicants with disabilities
E-Verify information and employment authorization support
Work-life balance prioritized
Supportive, collaborative work environment
Professional growth and career development environment