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Acosta

Customer Business Manager II – Food City

Acosta

. Serve as the retailer expert and execute client plans within Food City .

Posted 10/9/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $80,000 - $92,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in client relationship management and consultative selling within the CPG industry, leveraging insights to drive strategic business plans and sales growth. Proficient in utilizing Microsoft Office and category management principles to support effective communication and execution of client strategies.

Highest-signal resume keywords
5+ Years Of Sales ExperienceInsights-Based SellingIntermediate Excel SkillsCategory Management KnowledgeStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ExperienceCategory ManagementBusiness AcumenFinancial ManagementNegotiation SkillsMarket AwarenessMerchandisingPromotion StrategiesDistribution ManagementClient Strategy
Soft Skills
Strong Organizational SkillsTime-Management SkillsCustomer Service MindsetProfessionalismAbility To Perform Under Pressure
Tools & Technologies
Microsoft OfficeCROSSVIEW
Industry Keywords
CPG IndustryRetailer RelationshipsClient PlansBusiness ReviewsCustomer Insights

About the role

Key responsibilities & impact
  • Serve as the retailer expert and execute client plans within Food City
  • Grow client business within assigned retailers faster than the category and retailer overall
  • Develop and maintain relationships with clients and customers within an assigned geographic region
  • Present targeted strategic client plans based on customer and retailer insights
  • Execute plans covering sales, share, distribution, promotion, pricing, merchandising, and financial management
  • Communicate proactively with the Client Team about status updates, opportunities, expectations, and business-plan needs
  • Communicate customer changes and insights across relevant CROSSMARK roles
  • Use CROSSVIEW as the business-planning, communication, and execution framework
  • Support Business Account Managers and stakeholders in developing client plans and brand-promotion strategies
  • Identify and sell additional client services using client strategy, performance, and customer insights
  • Support preparation for and participate in CROSSVIEW Business Reviews and presentations

Requirements

What you’ll need
  • Bachelor’s degree preferred, or a minimum of 3+ years of experience in the CPG industry (preferred)
  • 5+ years of sales experience
  • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Intermediate Excel skills, including PivotTables
  • Strong communication skills, including listening, presentation, written, and verbal communication
  • Insights-based, consultative selling and negotiation skills
  • Intermediate category management knowledge, including the “4 Ps”
  • Solid business acumen and awareness of market and industry trends
  • Strong organizational and time-management skills
  • Customer service mindset
  • Professionalism and ability to perform under pressure
  • Valid driver’s license
  • Ability to travel within the U.S. for customer, client, or company meetings as needed
  • Ability to transport sample products to account calls
  • English is the primary language; bilingual skills may be required based on business necessity

Benefits

Comp & perks
  • Equal opportunity employer
  • Reasonable accommodations for applicants with disabilities
  • Work-life balance prioritized
  • Supportive, collaborative work environment
  • Professional growth and development environment