Customer Manager

Acosta

. Manage principals’ business within designated customer accounts .

Posted 9/22/2026full-timeBloomfield • New Jersey • United StatesJunior💰 $57,420 - $60,452 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts and delivering sales objectives through effective business planning and communication. Proficient in utilizing data and technology to enhance sales strategies and maintain strong relationships with key stakeholders.

Highest-signal resume keywords

Customer Business PlanningRetail Sales ManagementMicrosoft Office Suite ExpertisePresentation SkillsOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Objectives ManagementData AnalysisSpace ManagementMerchandisingBudget Management

Soft Skills

Communication SkillsProject ManagementCollaborationAttention to DetailProblem-Solving

Tools & Technologies

Acosta Communication SystemsWeb-Based Applications

Industry Keywords

CPG IndustryTrade MarketingRetail MarketingCustomer InsightsProduct Introductions

About the role

Key responsibilities & impact

Manage principals’ business within designated customer accounts
Deliver sales objectives, including volume, merchandising, assortment, pricing, and shelving goals
Develop comprehensive Customer Business Plans aligned with principals’ priorities
Present and sell business plans, programs, and concepts to customer decision-makers
Manage selling costs, company revenue opportunities, and manufacturers’ expenditures
Ensure a competitively superior in-store presence across assigned stores
Manage manufacturers’ trade marketing funds and process direct shipments
Use data to sell concepts to customers
Operate within designated budgets
Maintain communication with key principals
Collaborate with Retail Sales Managers on product introductions, selling drives, and contests
Coordinate marketing, technology, and administrative resources using customer and market knowledge
Share selling priorities and customer/principal insights with managers and team members
Use Acosta communication systems and technology to achieve business-plan objectives
Provide operational feedback to the Team Leader and/or General Manager
Complete special projects as requested

Requirements

What you’ll need

Bachelor of Arts Degree or equivalent work experience
Minimum of six+ months of relevant experience in retail (CPG industry), marketing, space management, and/or resets
Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook
Thorough knowledge of web-based applications
Excellent presentation and communication skills
Ability to handle multiple projects simultaneously with strong organizational skills
Ability to sit for extended periods, typically 6+ hours per day
Ability to use a computer, including keyboard and mouse, for prolonged periods
Ability to lift and carry light items, typically 20+ pounds
Ability to occasionally reach, bend, or stoop
Ability to maintain focus and attention for long periods of desk-based work
Ability to follow clear directions
Ability to perform repetitive motions consistently throughout the day

Benefits

Comp & perks

Flexible scheduling options for many field roles
Reasonable accommodations for applicants with disabilities
Compensation may include brokerage, commissions, bonuses, and contest earnings