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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing remote teams, driving performance excellence, and ensuring client satisfaction through effective communication and operational best practices. Proficient in retail management, merchandising, and consumer packaged goods with a focus on achieving targets and fostering team development.
Highest-signal resume keywords
Retail Management ExperienceTeam LeadershipClient Service ExpertiseOperational Best PracticesMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Retail ManagementMerchandisingSales ManagementMarketingService Order ExecutionMetrics ReportingCost ControlTraining ComplianceVisit CompliancePerformance Evaluation
Soft Skills
Excellent CommunicationInterpersonal SkillsDetail-OrientedSelf-MotivatedAdaptability
Industry Keywords
Consumer Packaged GoodsField Team ManagementClient Relationship ManagementPerformance ExcellenceRemote Team Coordination
About the role
Key responsibilities & impact- Manage and supervise the activities of the Field team
- Lead overall execution effectiveness, including Driving Sell Out, visit compliance, training compliance, cost control, and metrics reporting
- Lead, coach, advise, and recruit a remote team of Regional Managers
- Serve as the primary expert for team members' performance in client service and service order execution
- Build and maintain long-term trusting relationships with remote representatives and management/corporate support teams
- Act as liaison among Regional Managers, representatives, corporate/client teams, clients, and retailers
- Oversee day-to-day activities, deliverables, promotions, processes, and assignments
- Evaluate, recommend, customize, and implement operational best practices
- Meet regularly with Client Services and management to ensure excellent customer service and client/contract expectations
- Collaborate with management and corporate partners on representative and client program success
- Create a culture of performance excellence that attracts and retains top talent
- Meet or exceed target completion goals while minimizing service-order rescheduling
- Align resources to accomplish objectives
Requirements
What you’ll need- Bachelor's degree in a business-related field preferred
- Minimum two years of management experience in retail, retail operations, merchandising, sales, marketing, and service organizations required
- Minimum three years in retail, merchandising, and/or consumer packaged goods required
- Proficiency in using Microsoft Office Suite
- Excellent verbal/written communication and interpersonal skills
- Ability to manage multiple priorities, adapt well to change, maintain strict confidentiality, and be detail-oriented
- Ability to self-motivate and effectively manage your time
Benefits
Comp & perks- A competitive salary with a full benefits package
- Collaborative and culture-oriented team
