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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing and scheduling Brand Ambassadors while ensuring compliance and effective communication. Proficient in recruitment, training, and event coordination within a retail environment.
Highest-signal resume keywords
Team ManagementRecruitment ExperienceEvent CoordinationExcel ProficiencyStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Team ManagementRecruitmentEvent CoordinationTimekeeping ReportsCompliance ManagementTraining DevelopmentData AnalysisSchedulingForecastingVendor Management
Soft Skills
OrganizationTime ManagementPrioritizationAdaptabilityCommunication
Industry Keywords
Retail ManagementBrand AmbassadorsGrocery ChainsLiquor ChainsField ManagementIntegrated Marketing CampaignsHR IssuesPayroll ManagementClient Relationship ManagementSupply Chain Management
About the role
Key responsibilities & impact- Manage and schedule approximately 75 Brand Ambassadors
- Maintain a 95–100% execution compliance rate and 100% BA survey compliance rate
- Forecast open recruitment needs six weeks out and conduct interviews
- Assist the recruitment team with sourcing new Brand Ambassadors
- Review program training materials
- Approve and correct timekeeping reports
- Read surveys and reports submitted by Brand Ambassadors
- Achieve 20% weekly visitations for locations in the assigned area
- Maintain cleanliness and organization of back-room supply areas and order supplies as needed
- Send regular communication emails to Brand Ambassadors
- Build team relationships and train and coach new hires
- Conduct new Brand Ambassador orientation training sessions
- Address HR and payroll issues
- Attend weekly meetings and discuss weekly compliance
- Practice and teach best and safe practices in the field
- Report and analyze program, competitor, and Brand Ambassador insights
- Coordinate event planning, event implementation, vendor management, and integrated marketing campaign activations
- Work closely with Field Managers, vendors, account, asset, training, and operations teams
- Conduct store visits during activations to gather client information and maintain relationships with Store Managers
- Report to the Regional Manager
Requirements
What you’ll need- Previous experience with managing large teams
- Previous experience in working retail, particularly grocery or liquor chains
- Ability to manage multiple tasks and changing priorities
- Experience with Excel
- Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
- Must be available on weekends – days off are Tues & Wed
- Must have access to a vehicle
- Ability to work independently and as part of a team
- Ability to handle a fast-paced work environment with changing priorities and projects
- Strong written and verbal communication skills