Field Talent Acquisition Transformation, Content & Candidate Experience Lead

Acosta

. Obtain, pull, and assess candidate-facing content across existing ATS and onboarding platforms .

Posted 11/9/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content development and candidate experience, with a strong focus on simplifying complex information and ensuring brand consistency throughout the hiring journey. Proficient in managing stakeholder relationships and utilizing AI-enabled tools for enhancing candidate interactions.

Highest-signal resume keywords

Content DevelopmentCandidate ExperienceEmployer BrandingWorkshop FacilitationAI-Enabled Tools

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Writing SkillsEditing SkillsContent DesignRecruitment ProcessesAudience SegmentationUX DesignOnboarding ExperienceTesting Conversational Experiences

Soft Skills

Stakeholder ManagementOrganizational SkillsFocus and AttentionSimplification of Complex Information

Tools & Technologies

AI ToolsATS PlatformsOnboarding Platforms

Industry Keywords

Talent AcquisitionRecruitment MarketingHR TechnologyCandidate CommunicationsContent Governance

About the role

Key responsibilities & impact

Obtain, pull, and assess candidate-facing content across existing ATS and onboarding platforms
Determine what content should be retained, consolidated, refreshed, retired, or created
Develop and refine content across the end-to-end hiring journey, including job descriptions, job advertisements, application and screening questions, interview questions, assessment content, candidate communications, offer letters, pre-boarding and onboarding content, orientation and benefits information, FAQs, videos, instructions, and support materials
Simplify content and remove unnecessary duplication or candidate friction
Establish standards and governance for future content creation and maintenance
Design content around an intuitive, mobile-first candidate experience
Partner with business teams to understand candidate audiences, roles, and hiring needs
Ensure the experience reflects the appropriate Acosta Group business and employer brand
Define tone of voice, messaging, imagery, and look and feel throughout the candidate journey
Balance enterprise consistency with variation across brands, roles, markets, and candidate populations
Review the journey from the candidate perspective to improve clarity, engagement, and conversion
Develop and organize knowledge and content for Fountain AI agents and automated candidate interactions
Define expected AI responses, FAQs, guidance, and escalation content
Partner with the project team and Fountain during configuration and testing
Test AI-generated candidate interactions for accuracy, relevance, tone, and brand alignment
Identify gaps or unintended experiences and coordinate content or configuration changes
Help establish ongoing governance for AI content and candidate-facing knowledge
Partner with TA teams and business SMEs to gather and validate content
Facilitate content-review and candidate-experience working sessions
Coordinate with Brand, Communications, Benefits, Onboarding, Legal, Compliance, Technology, and other subject-matter experts
Manage content approvals and ensure materials are ready for configuration, testing, and deployment

Requirements

What you’ll need

Strong content development, communications, candidate experience, or employer branding experience
Excellent writing, editing, and content-design skills
Ability to manage complexity with a focus on simplification
Awareness of end-to-end recruitment processes and candidate and hiring manager experience
Ability to simplify complex information and create clear, candidate-friendly communications
Strong understanding of brand, tone of voice, and audience segmentation
Ability to work across multiple businesses and stakeholder groups while driving enterprise consistency
Strong workshop facilitation, stakeholder management, and organizational skills
Comfortable working with AI-enabled tools and testing conversational experiences
Talent Acquisition, employer branding, recruitment marketing, HR technology, UX/content design, or onboarding experience preferred
Sit for extended periods (typically 6+ hours per day)
Use a computer, including keyboard and mouse, for prolonged periods
Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds)
Reach, bend, or stoop occasionally to access files or office materials
Maintain focus and attention for long periods of desk-based work
Follow clear directions
Perform repetitive motions (e.g., typing, clicking) consistently throughout the day

Benefits

Comp & perks

Opportunities supporting growth, development, and well-being
Programs designed to support work-life balance
Part-time flexibility or full-time career advancement opportunities
Reasonable accommodations for applicants with disabilities