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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in retail environments, with a focus on team development, performance evaluation, and operational compliance. Proficient in training, coaching, and building relationships with diverse stakeholders to drive improvement and achieve program goals.
Highest-signal resume keywords
Team LeadershipRetail Operations ManagementCoaching And MentoringPerformance EvaluationMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Management ExperienceRetail MerchandisingTraining And DevelopmentPerformance Metrics TrackingProject ManagementSchedulingStaffingField ExecutionReporting ToolsAttention To Detail
Soft Skills
Excellent Communication SkillsMultitasking AbilityIndependent WorkRelationship BuildingFacilitation Skills
Tools & Technologies
Microsoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft PowerPointBroadband Internet Connectivity
Certifications & Qualifications
High School Diploma/GED
Industry Keywords
RetailMerchandisingField MarketingGroceryBig-Box Retail
About the role
Key responsibilities & impact- Lead and develop a high-performing team of District Managers across the assigned region
- Serve as the primary point of contact and trusted leader for District Managers
- Oversee merchandising, brand ambassador, and field execution services
- Build relationships with field specialists, District Managers, store leadership, retailers, and client partners
- Recruit, interview, hire, train, coach, and develop the regional field management team
- Monitor reporting on scheduling, staffing, performance, coaching activity, follow-up actions, and execution
- Manage team training, onboarding, communication, and field execution
- Complete reports and evaluate performance against program goals, metrics, timelines, and client expectations
- Partner with Team Leaders and internal stakeholders to review reporting, track metrics, identify opportunities, and drive improvement
- Communicate field issues, staffing concerns, performance gaps, representative fallout, and program challenges to leadership
- Manage regional expenses and ensure compliance with company policies and program guidelines
- Work from a home office while traveling as needed to headquarters, retailers, and the assigned territory
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma/GED
- Three or more years of prior management experience in retail, merchandising, training, field marketing, or a related environment
- Demonstrated supervisory or people leadership experience
- Experience supporting retail merchandising, retail operations, grocery, club, or big-box retail environments strongly preferred
- Required home office space with broadband Internet connectivity
- Strong computer proficiency, including internet, email, reporting tools, and Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
- Evidence of insurance and written agreement to keep personal vehicle insurance current when using a personal vehicle for business
- Ability to plan, prioritize, and manage people, projects, and deadlines
- Strong coaching, mentoring, training, and facilitation skills
- Excellent written and verbal communication skills
- Ability to work independently with limited supervision
- Strong attention to detail and multitasking ability
- Ability to participate in weekly team conference calls
- Ability to conduct weekly one-on-one meetings with Team Leaders
- Willingness and ability to travel weekly or bi-weekly within the assigned territory and as business needs require
Benefits
Comp & perks- Home office environment
- Broadband Internet connectivity required for home office
- Travel support as needed for client/Mosaic headquarters, retailers, and assigned territory