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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and administrative capabilities while effectively managing customer orders, vendor relationships, and compliance documentation. Proficient in utilizing MS Office tools and performing advanced calculations to support business processes and enhance operational efficiency.
Highest-signal resume keywords
Business Process SolutionsCustomer Service ExperienceProficiency in MS OfficeStrong Communication SkillsFood Broker Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Math CalculationsOrder ProcessingInvoice CreationCustoms DocumentationVendor ManagementE-Commerce Item ManagementData EntryCross-Border LogisticsProduct PricingConfidential Information Security
Soft Skills
Interpersonal SkillsOrganizational SkillsProblem-Solving SkillsAttention to DetailMultitasking Ability
Tools & Technologies
MS WordMS ExcelMS OutlookCostco Accounting PortalInstacart
Certifications & Qualifications
High School Diploma/GEDWork Authorization in the United States
Industry Keywords
Food BrokerageManufacturingDistributionPricingProduct Line Management
About the role
Key responsibilities & impact- Review customer orders and purchases, completing order, transportation, packaging, legal, and financial forms
- Audit forms and orders to confirm terms, conditions, allowances, and costs
- Support ADW programs and maximize sales by understanding Costco objectives and building relationships
- Develop relationships with Costco ICSs and ABs
- Create and submit invoices to the Costco accounting portal
- Ensure correct high-resolution photos for e-commerce items and add items to Instacart
- Review CCI and meat certificates for traceability and complete customs paperwork
- Coordinate with customs brokers on inspected loads and routing before Costco delivery
- Complete Canada registration and Blue Bin/Stewardship forms
- Assist with Walk Global account setup for shipping standards in Japan, Korea, and Taiwan
- Complete annual certificate renewals
- Monitor cross-border loads and depot appointments with PPD and FOB carriers
- Communicate Costco currency exchange-rate changes to internal associates and clients
- Schedule and track vendor demos and ensure required materials are available onsite
- Coordinate promotion contracts with BM and AMM groups and confirm event actuals
- Handle member complaints, queries, and replacement-part shipments
- Maintain vendor-specific reports, vendor and item setup, pricing, files, AII and SLH records
- Meet weekly with Business Managers to review vendors and support tasks
- Provide backup coverage for the Business Manager desk
- Assist with vendor and Costco meeting preparation, live meetings, and note-taking
- Create buydocs, item agreements, and new item setups
- Maintain the regional promotion calendar and Costco organizational chart
- Purchase and deliver samples and assist with monthly competitive shopping
Requirements
What you’ll need- High School Diploma/GED
- Three (3) years of business process solutions, customer service and/or office administrative experience preferred in manufacturing, costing, pricing, distribution, product line, etc.
- Proven food broker experience preferred
- Experience may be substituted for some of the above education
- Strong interpersonal, organizational and administrative skills
- Strong communication skills with vendors, customers, and team members
- Proficiency in MS Office, including Word, Excel, and Outlook
- Ability to multitask and solve problems with attention to detail
- Ability to protect and secure confidential and proprietary information
- Ability to perform advanced math calculations involving unit-of-measure conversions, pricing, product weight, Tie x High, and multiple currencies
- Ability to type a minimum of 60 wpm
- Ability to lift materials and equipment weighing less than 15 pounds
- Ability to view a computer monitor for more than 30% of the time
- Personal protective equipment may need to be worn
- Work authorization in the United States validated through E-Verify
Benefits
Comp & perks- Reasonable accommodations for individuals with disabilities
- Flexible scheduling options for many field roles
- Equal opportunity employment