Software Engineer

AcquireAI

. Provide end-to-end Level 1 to Level 3 support for production systems to ensure system uptime and reliability .

Posted 11/12/2026full-timeQuezon City • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in backend development using Python and AWS serverless technologies, with a strong focus on system reliability and performance. Capable of troubleshooting complex production issues and implementing long-term solutions while maintaining operational documentation.

Highest-signal resume keywords

Backend Development Using PythonAWS Serverless TechnologiesEvent-Driven ArchitecturesTroubleshooting Complex Production IssuesMonitoring and Observability Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Backend DevelopmentPythonAWS LambdaAPI GatewayCloudWatchMongoDBNoSQL DatabasesRoot Cause AnalysisREST APIsData Pipelines

Soft Skills

Problem-SolvingCommunicationCollaborationSelf-MotivatedAttention to Detail

Tools & Technologies

Observability ToolsEvent-Driven SystemsProduction SystemsOperational DocumentationRunbooks

Industry Keywords

System UptimeService Delivery24/7 SupportShift ScheduleProduction Environment

Tech Stack

Tools & technologies

AWSDistributed SystemsMongoDBNoSQLPython

About the role

Key responsibilities & impact

Provide end-to-end Level 1 to Level 3 support for production systems to ensure system uptime and reliability
Monitor system health and respond to alerts using observability tools in line with defined SLAs
Diagnose and resolve issues across APIs, event-driven systems, and data pipelines
Perform root cause analysis and contribute to post-incident reviews with actionable improvements
Develop and maintain backend services using Python to support platform functionality
Build and enhance REST APIs and integrations to improve system performance and scalability
Manage and support AWS serverless infrastructure including Lambda, API Gateway, SQS, and CloudWatch
Work closely with engineering teams to implement permanent fixes and drive system improvements
Maintain operational documentation, runbooks, and support procedures for consistent service delivery
Participate in a rotating 24 by 7 support roster including shift handovers and on-call escalation

Requirements

What you’ll need

Strong experience in backend development using Python
Hands-on experience with AWS serverless technologies such as Lambda, API Gateway, and CloudWatch
Solid understanding of event-driven architectures and distributed systems
Experience working with MongoDB or other NoSQL databases
Proven ability to troubleshoot and debug complex production issues
Familiarity with monitoring and observability tools in a production environment
Ability to work in a 24 by 7 rotating shift schedule including nights and weekends
Strong problem-solving skills with a focus on identifying root causes and long-term solutions
Excellent communication skills with the ability to collaborate across teams
Self-motivated with a continuous improvement mindset and attention to detail

Benefits

Comp & perks

HMO coverage for you and your family
Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
Recognition through our Value Awards — we celebrate your wins
Real career growth with internal promotions
Meaningful work with talented and supportive teams
900 internal promotions every year
2,700+ leadership training courses
14th Month Pay for employees who complete 5 years with us
Generous referral incentives of up to ₱42,000 depending on the role
12 Vacation Leaves*
12 Sick Leaves*
1 Birthday Leave*