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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and maintaining quality strategies, leading QA initiatives, and implementing AI/ML-driven quality tools. Proven ability to mentor teams, oversee testing practices, and communicate quality metrics to executive leadership.
Highest-signal resume keywords
QA LeadershipAI-Assisted TestingAutomation FrameworksCI/CD PipelinesQuality Metrics Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality EngineeringSoftware TestingDefect DetectionRegression TestingPerformance TestingSecurity TestingAutomated TestingQuality StandardsGovernance MechanismsMatrix Leadership
Soft Skills
Strong CommunicationCollaboration SkillsMentoringPassion for QualityContinuous Improvement
Tools & Technologies
AI/ML-Based ToolsGenerative AIPredictive AnalyticsIntelligent AutomationSaaS PlatformsCloud Platforms
Industry Keywords
Quality StrategyQuality Improvement InitiativesSDLC PracticesCustomer RetentionExecutive Reporting
Tech Stack
Tools & technologiesCloudSDLC
About the role
Key responsibilities & impact- Develop and maintain a unified quality strategy aligned with organizational and product goals
- Define QA standards, processes, tools, and governance mechanisms across all product lines
- Lead quality improvement initiatives, audits, and transformation programs
- Drive adoption of AI/ML-based quality, testing, and risk-assessment tools
- Define, track, and report quality metrics including defect rates, release stability, automation effectiveness, and customer-reported issues
- Prepare executive-level quality reports and dashboards for C-level leadership
- Provide dotted-line leadership to approximately 150 QA and Automation QA professionals across 10 distributed product teams
- Mentor QA managers, leads, and senior engineers and develop competency frameworks
- Oversee functional, regression, integration, performance, security, and automated testing practices
- Advance automation strategies and frameworks supporting CI/CD pipelines and modern engineering delivery models
- Lead integration of AI-assisted testing, generative AI tools, intelligent automation, and predictive quality insights
- Ensure alignment on release criteria, quality gates, and readiness standards
- Partner with Engineering and Product to improve release stability, predictability, and performance
- Oversee defect detection and quality-risk visibility throughout the SDLC
- Participate in critical release reviews, escalations, and post-release evaluations
- Work with Product Management to ensure requirements are testable and quality expectations are defined
- Collaborate with Customer Support, Customer Success, Sales, Pre-Sales, and Services during issue resolution and customer-critical engagements
- Communicate quality risks, priorities, and metrics to stakeholders and executive leadership
- Strengthen customer retention and competitive positioning through improved product quality and reliability
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
- 10+ years of QA, Quality Engineering, or Software Testing experience
- 7+ years in QA leadership roles with responsibility across multiple products and global teams
- Experience with automation frameworks, CI/CD pipelines, and modern SDLC practices
- Proven ability to lead in a matrixed/dotted-line environment
- Demonstrated experience with AI-assisted testing or ML-driven quality tools
- Strong communication and collaboration skills across technical and business functions
- Passion for quality, innovation, efficiency, and continuous improvement
- Experience preparing and presenting reports and insights to C-level executives
- Preferred: Experience in SaaS, cloud platforms, or enterprise software
- Preferred: Knowledge of generative AI, predictive analytics, or intelligent automation technologies
- Preferred: Experience in large-scale QA modernization and organizational change initiatives
- Resume and application must be submitted in English
- Successful completion of applicable criminal, education, and identity background checks
Benefits
Comp & perks- Equal opportunity employment
- Employment offers contingent upon successful completion of applicable criminal, education, and identity background checks
- Global “A-Team” culture emphasizing innovation, accountability, impact, ownership, resilience, adaptability, and continuous improvement
