FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Clinical Support Supervisor, RN
Activate Care. Provide clinical guidance and structured case consultation to Community Health Workers supporting the Utah LIFT Path Assist for Chronic Disease program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in chronic disease management, clinical escalation protocols, and interdisciplinary care coordination while effectively coaching and training Community Health Workers. Proficient in translating complex clinical concepts for non-clinical staff and maintaining compliance with healthcare regulations.
Highest-signal resume keywords
Current RN LicenseChronic Disease ManagementClinical Escalation ProtocolsMotivational InterviewingInterdisciplinary Care Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Chronic Disease EducationPatient EducationHealth LiteracyCare ManagementTelehealth PreparationClinical ConsultationData AnalysisQuality ImprovementCase-Based Training DevelopmentMedication Support Boundaries
Soft Skills
CoachingCommunicationMultidisciplinary CollaborationGoal-SettingCase Consultation
Tools & Technologies
WebMD IgnitePopulation Health TechnologyTelehealth Platforms
Certifications & Qualifications
Active RN License
Industry Keywords
FQHCMedicaidChronic ConditionsDiabetesHypertensionCOPDAsthmaCardiovascular RiskHealth CoachingPatient Navigation
About the role
Key responsibilities & impact- Provide clinical guidance and structured case consultation to Community Health Workers supporting the Utah LIFT Path Assist for Chronic Disease program
- Help CHWs distinguish appropriate coaching/navigation activities from issues requiring clinical escalation, without providing independent diagnosis, treatment, or medical advice
- Provide subject-matter expertise on diabetes, hypertension, obesity, COPD, asthma, cardiovascular risk, and other chronic conditions
- Support CHW workflows for chronic disease education, telehealth access, appointment follow-through, and clinical escalation
- Coach CHWs in motivational interviewing, goal-setting, and approved WebMD Ignite educational content
- Develop and maintain clinical escalation protocols with participating FQHCs
- Guide escalation of symptoms, medication concerns, abnormal patient-reported information, and safety concerns
- Review safety events, escalation failures, and near misses and recommend corrective actions
- Coordinate with FQHC clinical leads, providers, nurses, and care-management staff
- Facilitate communication, case conferences, workflow discussions, and quality-improvement meetings with FQHC teams
- Deliver or support CHW training on chronic disease fundamentals, clinical red flags, escalation pathways, medication-support boundaries, health literacy, and telehealth preparation
- Develop case-based training scenarios and review educational materials and workflows for clinical appropriateness
- Support patient preparation for provider-delivered telehealth encounters and appropriate post-visit follow-up
- Review program trends and collaborate with Data and Evaluation teams on performance, safety indicators, and clinical quality measures
- Maintain compliance with HIPAA, privacy, security, documentation, and organizational policies
- Perform other duties as assigned
Requirements
What you’ll need- Current, active RN license (or other appropriate clinical licensure based on program design) required
- Demonstrated clinical experience supporting adults with chronic conditions such as diabetes, hypertension, cardiovascular disease, obesity, COPD, or asthma required
- Experience in care management, population health, primary care, chronic disease management, or similar clinical programs required
- Strong understanding of clinical escalation, patient education, health literacy, and interdisciplinary care coordination required
- Demonstrated ability to translate complex clinical concepts into practical guidance for non-clinical staff required
- Strong coaching, communication, case-consultation, and multidisciplinary collaboration skills required
- Experience in an FQHC, Medicaid, or rural healthcare environment preferred
- Experience supervising, training, or providing clinical support to CHWs, care coordinators, health coaches, or patient navigators preferred
- Familiarity with telehealth-enabled chronic disease management, motivational interviewing, and population-health/care-management technology preferred
- Ability to travel to Utah clinic locations as needed; valid driver's license and reliable personal transportation required
- The Company will not sponsor applicants for work visas at this time