Community Health Worker – Hybrid

Activate Care

. Conduct outreach to patients referred by participating FQHC clinics and explain the Path Assist program.

Posted 11/6/2026full-timeRichfield • Utah • United StatesMid-LevelSenior💰 $52,000 - $56,160 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient outreach, engagement, and support, particularly in chronic disease self-management and telehealth services. Proficient in using digital health tools and maintaining compliance with HIPAA and program policies.

Highest-signal resume keywords

Community Health Worker CertificationMotivational InterviewingChronic Disease Self-ManagementTelehealth SupportPatient Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient OutreachHealth CoachingGoal SettingAssessment TechniquesDocumentationCare CoordinationReferral ManagementDigital LiteracyTechnology SetupResource Navigation

Soft Skills

Interpersonal SkillsCommunication SkillsRelationship BuildingOrganizational SkillsProblem-Solving

Tools & Technologies

CareLink NavigatePatient PortalsWeb-Based PlatformsDigital Health ToolsSmartphones

Certifications & Qualifications

Community Health Worker Certification

Industry Keywords

FQHCChronic ConditionsMedicaid ProgramCommunity OutreachLocal Utah Community Resources

About the role

Key responsibilities & impact

Conduct outreach to patients referred by participating FQHC clinics and explain the Path Assist program.
Engage eligible patients and complete consent, intake, assessments, and enrollment activities.
Identify patient goals and barriers; document support and follow-up.
Maintain regular contact with participants based on need and program requirements.
Support appointment preparation, follow-up, recommended services, and healthcare-team next steps.
Track goals, tasks, referrals, and progress throughout enrollment.
Support use of CareLink Navigate for secure communication, reminders, education, goal tracking, and resource navigation.
Assess technology comfort, internet connectivity, digital literacy, and telehealth readiness.
Support telehealth scheduling, reminders, visit preparation, technology setup, and connectivity troubleshooting.
Coach patients on smartphones, patient portals, video platforms, and approved digital tools.
Provide chronic disease self-management education and coaching using approved WebMD Ignite materials.
Use motivational interviewing, health coaching, and goal-setting techniques.
Screen for health-related social needs and refer patients to Utah 211 and local self-management programs.
Help patients address practical barriers to health and social care access.
Document outreach, assessments, goals, referrals, interventions, follow-up, and outcomes accurately in CareLink.
Collaborate with clinic staff on referrals, communication, and care coordination.
Communicate patient barriers and care-coordination needs to authorized clinic staff.
Follow clinical escalation protocols for needs outside the CHW scope of practice.
Participate in clinic huddles, case reviews, implementation meetings, supervision, coaching, continuing education, and performance feedback.
Build relationships with providers, care teams, community partners, and LIFT program members.
Support enrollment, engagement, screening, referrals, goal-setting, telehealth access, and participant retention goals.
Maintain HIPAA, privacy, security, documentation, and program-policy compliance.
Perform other duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent required.
Community Health Worker (CHW) certification or prior experience in CHW, patient navigation, care coordination, peer support, health education, or community outreach roles preferred.
Experience working in an FQHC, rural healthcare setting, Medicaid program, or community-based organization preferred.
Experience supporting patients with chronic conditions using motivational interviewing, health coaching, or chronic disease self-management techniques preferred.
Strong interpersonal, communication, and relationship-building skills with the ability to build trust across diverse communities.
Comfort working with patients who may face complex medical, social, financial, transportation, language, or technology barriers.
Strong ability to use computers, smartphones, web-based platforms, digital health tools, patient portals, or care-management platforms for documentation and communication.
Strong organizational skills and ability to manage multiple patients, tasks, and follow-up activities independently and collaboratively.
Knowledge of local Utah community resources preferred.
Bilingual or multilingual skills (particularly Spanish) strongly preferred.
Ability to travel locally to assigned clinic and community locations as needed; valid driver's license and reliable personal transportation required.
The Company will not sponsor applicants for work visas at this time.