Scheduling Coordinator

Activate Care

. Coordinate and maintain daily schedules for approximately five home assessment nurses in Boston, Springfield, and Worcester, Massachusetts.

Posted 10/6/2026full-timeBoston • Massachusetts • United StatesJuniorMid-Level💰 $52,000 - $58,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while effectively coordinating schedules for healthcare professionals. Proficient in managing electronic medical records and scheduling systems within a HIPAA-compliant environment.

Highest-signal resume keywords

Scheduling CoordinationElectronic Medical Records (EMR)HIPAA ComplianceMicrosoft Office ProficiencyCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling SystemsHealthcare AdministrationAppointment TrackingQuality Improvement InitiativesDocumentation Skills

Soft Skills

Organizational SkillsCommunication SkillsInterpersonal SkillsMultitaskingAdaptability

Tools & Technologies

EHR PlatformsRemote Collaboration Tools

Certifications & Qualifications

Associate's DegreeBachelor's Degree (Preferred)

Industry Keywords

Healthcare SettingConfidentialityMember EngagementFast-Paced Environment

About the role

Key responsibilities & impact

Coordinate and maintain daily schedules for approximately five home assessment nurses in Boston, Springfield, and Worcester, Massachusetts.
Reach out by phone to schedule and confirm initial and follow-up member visits.
Optimize scheduling based on geography, nurse availability, and member needs.
Update scheduling and EMR systems in real time with accurate appointment and member information.
Communicate schedule changes, urgent member needs, and cancellations to nurses and leadership.
Track assessment completion rates and follow up on outstanding appointments.
Document outreach attempts, scheduling details, and special instructions.
Collaborate with internal teams to address scheduling or member engagement barriers.
Provide customer service to members and caregivers while maintaining confidentiality.
Support quality improvement initiatives related to scheduling workflows.
Perform other duties as assigned.

Requirements

What you’ll need

Associate's degree or equivalent work experience required; Bachelor's degree preferred.
Minimum of 2 years of experience in scheduling, coordination, or administrative roles in a healthcare setting.
Experience with electronic medical records (EMR) and scheduling systems.
Experience working in HIPAA-compliant or healthcare settings.
Strong organizational, communication, and interpersonal skills.
Demonstrated ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
Intermediate to advanced proficiency in Microsoft Office and EHR platforms.
Able to work independently with minimal supervision and adapt to changing priorities.
Comfortable with technology and remote collaboration platforms.
Willingness to work a hybrid schedule, with occasional in-office meetings or training in Massachusetts.
The Company will not sponsor applicants for work visas at this time.

Benefits

Comp & perks

Standard company benefits
Remote work arrangement
Occasional in-office meetings or training in Massachusetts