Payroll Accountant

activpayroll

. Act as the focal point for a varied portfolio of payroll clients, delivering consistently excellent customer service .

Posted 10/28/2026full-timeParis • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing French payrolls, ensuring compliance with fiscal responsibilities and legislation changes while delivering exceptional customer service. Proficient in managing client relationships, resolving issues, and maintaining accurate payroll documentation.

Highest-signal resume keywords

French Payroll ProcessingCustomer Service ExcellenceAttention To DetailMicrosoft Excel ProficiencyFiscal Compliance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingFiscal ResponsibilitiesCompliance With Tax LegislationGovernance ReportingData Management

Soft Skills

Effective CommunicationProblem SolvingAction-OrientedTeam CollaborationClient Relationship Management

Tools & Technologies

Payroll SoftwareDatabasesMicrosoft Excel

Industry Keywords

PayrollCustomer ServiceFinanceGovernancePayroll Compliance

About the role

Key responsibilities & impact

Act as the focal point for a varied portfolio of payroll clients, delivering consistently excellent customer service
Process end-to-end French payrolls with varying headcount and pay complexity
Host and chair regular governance calls with clients to track progress, review performance and identify improvement opportunities
Prepare monthly governance reports
Keep payroll manuals relevant and regularly updated to reflect current processes
Prepare payroll calendars and checklists, ensuring checking sheets are completed for every payroll processed
Answer client, partner and colleague queries; troubleshoot and resolve issues or escalate complex matters through internal channels
Respond quickly and effectively to queries and ensure issues are resolved directly or through appropriate escalation channels
Keep customers fully updated on how their service is being managed
Communicate service-delivery risks quickly and realistically to clients and managers; develop solutions or mitigations
Communicate honestly and authentically during positive and difficult conversations
Support colleagues across the team to ensure consistent customer service delivery, providing help and guidance

Requirements

What you’ll need

Experience in payroll in France, with a deep understanding of fiscal responsibilities
A passion and aptitude for numbers, ideally gained from a role in a finance or payroll environment
A keen eye on the external markets in payroll to ensure compliance with tax and legislation changes
A genuine commitment to delivering the highest standards of customer service
An unusually high attention to detail, with the ability to spot errors or notice when things “just don’t look right” and motivation to follow these through to resolution
Really good with databases, systems and software packages, especially Microsoft Excel
Being action-oriented, willing to step up and be counted under pressure and seize opportunities to make things work better for both customers and colleagues