activpayroll

Payroll

• Act as the focal point for a varied portfolio of payroll clients
• Deliver consistently excellent customer service
• Work with in-country payroll partners to ensure payrolls are delivered accurately and on time
• Host and chair regular customer governance calls
• Track progress, review performance and identify improvement opportunities
• Prepare monthly governance reports by country
• Keep payroll manuals relevant and regularly updated
• Prepare payroll calendars and checklists
• Ensure checking sheets are completed for every payroll processed
• Answer customer, partner and colleague queries
• Troubleshoot and resolve issues or escalate complex issues through internal channels
• Report to the UK Payroll Team Lead

EMEA Payroll Coordinator