Integration Specialist

Acuity, Inc.

. Own technical setup and integrations configuration for new and existing HR Acuity customers .

Posted 9/29/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $88,919 - $115,732 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in API integrations and enterprise system connections, with a strong focus on customer communication and project management. Proficient in developing technical documentation and providing training to enhance customer adoption and satisfaction.

Highest-signal resume keywords

API IntegrationsTechnical Project ManagementCustomer Data MigrationIntegration TroubleshootingTechnical Documentation Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationsREST/SOAP APIsJSON/XMLSFTPWebhooksIntegration/iPaaS PlatformsWorkatoMuleSoftDell BoomiTechnical Requirements Scoping

Soft Skills

Clear CommunicationCollaboration SkillsProblem-Solving SkillsAbility to Manage Multiple ProjectsTraining and Support

Tools & Technologies

CRMERPHCM/HRISATSWorkdayADPUKGSAP SuccessFactorsSalesforce

Industry Keywords

Customer Integration ExperienceTechnical SetupProject LifecycleConsultative GuidanceEnterprise Software Ecosystems

Tech Stack

Tools & technologies

ERPSOAP

About the role

Key responsibilities & impact

Own technical setup and integrations configuration for new and existing HR Acuity customers
Ensure technical requirements are met throughout the project lifecycle
Provide clear communication, technical expertise, and proactive project management
Facilitate and manage customer data migration into the HR Acuity platform
Assist Sales and Customer Success teams with technical scoping calls
Translate customer business requirements into technical solutions and configurations
Collaborate with Product Managers to inform upcoming releases
Partner with Product and Engineering to identify and report recurring integration challenges
Provide consultative guidance using established best practices to increase customer adoption and positive outcomes
Scope and document technical processes and requirements with customers and internal teams
Manage special projects and initiatives assigned by the Manager
Provide training and support to customer-facing teams

Requirements

What you’ll need

3+ years of experience working with integrations in a technical or implementation-focused role
Track record of working directly with customers and ensuring a positive integration experience
Experience with API integrations and enterprise system connections, including REST/SOAP APIs, JSON/XML, SFTP, and webhooks
Ability to troubleshoot technical issues and communicate solutions to technical and non-technical stakeholders
Strong collaboration skills with Product, Engineering, and Sales teams
Excellent verbal and written communication
Ability to manage multiple projects and priorities
Strong problem-solving skills and ability to work under pressure
Experience developing technical documentation and training
Familiarity with CRM, ERP, HCM/HRIS, ATS, and other enterprise software ecosystems, such as Workday, ADP, UKG, SAP SuccessFactors, and Salesforce
Experience with integration/iPaaS platforms such as Workato, MuleSoft, or Dell Boomi is a plus
Bachelor's degree in a related field, or equivalent practical experience

Benefits

Comp & perks

Mission-driven culture prioritizing people, integrity, and continuous improvement
Supportive, flexible work environment with focus on work/life balance
Competitive compensation and benefits package
Professional development opportunities, including certifications, training resources, and cross-functional learning
Comprehensive medical, dental, and vision plans
FSA or HSA options
401(k) plan with contribution matching
Paid leave for sickness, disability, or parenthood
#Allin Shares Program
Company-paid holidays
Birthday day off
Closed 4th of July week and December holiday week
8 hours of volunteer time
Half-day summer Fridays and half-day first Fridays, based upon business needs
Unlimited PTO policy
Employee referral bonuses
Employee assistance program
Remote work environment
Onboarding, manager, leadership, and industry training
Opportunities for growth