Acuity, Inc.

General

• Own technical setup and integrations configuration for new and existing HR Acuity customers
• Ensure technical requirements are met throughout the project lifecycle
• Provide clear communication, technical expertise, and proactive project management
• Facilitate and manage customer data migration into the HR Acuity platform
• Assist Sales and Customer Success teams with technical scoping calls
• Translate customer business requirements into technical solutions and configurations
• Collaborate with Product Managers to inform upcoming releases
• Partner with Product and Engineering to identify and report recurring integration challenges
• Provide consultative guidance using established best practices to increase customer adoption and positive outcomes
• Scope and document technical processes and requirements with customers and internal teams
• Manage special projects and initiatives assigned by the Manager
• Provide training and support to customer-facing teams

Integration Specialist