Director, Product Management – General Business Editions

Acumatica

. Own the AI strategy for Finance and Customer Management .

Posted 10/7/2026full-timeRemote • Washington • United StatesLead💰 $195,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI strategy for Finance and Customer Management, with a strong focus on integrating AI into product experiences and leading product management teams. Proven ability to drive measurable AI value and align product strategy with corporate goals.

Highest-signal resume keywords

AI Strategy OwnershipProduct Management LeadershipERP and CRM ExperienceAI and ML Capabilities ShippingFinancial Operations Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI IntegrationProduct StrategyAI Capabilities EvaluationSaaS DevelopmentFinancial ManagementAccounting OperationsAgentic WorkflowsLLMs FluencyCompliance KnowledgeVertical Product Growth

Soft Skills

Team LeadershipCross-Functional CollaborationThought LeadershipChange ManagementCommunication

Tools & Technologies

AI ToolsSaaS PlatformsERP SystemsCRM PlatformsAgile Practices

Certifications & Qualifications

CPA

Industry Keywords

FinanceCustomer ManagementSMB BusinessesPrivate EquityM&A Exposure

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own the AI strategy for Finance and Customer Management
Define a multi-year vision evolving General Business from system of record to system of action
Decide where AI should automate, assist, or keep humans in the loop
Design transparency, controls, and audit trails for finance teams
Integrate AI into the core product experience
Make build, buy, and partner choices across models, agents, and the ecosystem
Hold the roadmap accountable to measurable AI value, including time saved, faster close, reduced DSO, accuracy, and adoption
Own General Business strategy and connect it to corporate strategy and industry edition roadmaps
Differentiate against accounting-centric, horizontal, and AI-native ERP competitors
Design a growth path from General Business into Manufacturing, Construction, and Distribution editions
Engage CFOs, controllers, and sales leaders
Represent Acumatica as a thought leader on AI in finance
Lead and grow Product Managers across Core Financials and CRM
Embed AI into discovery, research synthesis, requirements, prototyping, and competitive analysis
Raise the team’s AI product craft, including agent design, evaluation frameworks, guardrails, and usage-data learning
Shorten the path from idea to customer value through AI-assisted agile practices and continuous delivery
Partner with engineering, UX, go-to-market, and vertical edition leaders
Accelerate new logos, expansion, and retention in General Business
Partner with Marketing, Sales, and the partner channel to turn AI into differentiation and competitive wins
Shape build-versus-buy-versus-partner strategy, including the marketplace of integrated solutions

Requirements

What you’ll need

10+ years in Product Management, including 5+ years in leadership roles
Experience in ERP, financial management, accounting, or CRM platforms for SMB businesses
Track record of shipping AI or ML capabilities to production in SaaS, with measurable adoption
Experience growing a horizontal product that supports vertical or industry-specific extensions
Hands-on fluency with LLMs, agentic workflows, retrieval, and tool use
Practical grasp of what AI capabilities can do reliably
Experience defining evaluation and quality approaches for AI in high-trust domains, with accuracy, explainability, and human oversight
Daily personal practice of using AI for product work, and ability to model and teach it
Clear point of view on how AI will change finance and customer management
Strong product strategy and roadmap leadership
Solid grounding in accounting and financial operations, including multi-entity, revenue recognition, close, and compliance
Knowledge of front-office workflows, including sales, quote-to-cash, and service
Experience with platform-based products and ecosystems
Proven ability to lead and scale teams through change and align executives and cross-functional partners
CPA, finance, or accounting operations background is nice to have
Channel or partner-led GTM experience is nice to have
Experience in private equity-backed or high-growth environments is nice to have
Exposure to M&A or product integrations is nice to have

Benefits

Comp & perks

Annual bonus
Stock
Sales incentives based on revenue or utilization, depending on the plan and employee’s role
Healthcare benefits: medical, dental and vision insurance for you and your dependents
Employer-paid Short-Term/Long-Term Disability coverage
Basic life coverage
401(k) plan with company match
Flexible time off
Sick and safe leave