AI Solutions Principal

Acumen Technology

. Run AI-readiness conversations with client leaders .

Posted 10/7/2026full-timeNashville • Tennessee • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI adoption strategies, including building client-specific roadmaps and deploying AI tools. Proficient in Microsoft 365 applications and capable of delivering training and support to end users while maintaining a service-oriented approach.

Highest-signal resume keywords

AI Adoption RoadmapsMicrosoft 365 ProficiencyClient Training DeliveryAutomation with Power AutomateCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Readiness AnalysisMicrosoft 365SharePointTeamsOneDriveOutlookCopilot StudioPower AutomatePowerShellDLP Basics

Soft Skills

Excellent CommunicationService MindsetAttention to DetailAbility to Explain Technical Ideas

Tools & Technologies

Microsoft PurviewChatGPTClaudeMicrosoft Copilot

Industry Keywords

Regulated IndustriesSensitivity LabelsAI PortfolioThought Leadership

About the role

Key responsibilities & impact

Run AI-readiness conversations with client leaders
Analyze client workflows and identify prioritized AI use cases
Build client-specific AI adoption roadmaps
Help clients deploy, configure, and optimize AI tools
Lead Microsoft 365 Copilot pilot programs, including user selection, success metrics, coaching, measurement, and scale decisions
Coordinate with engineering on SharePoint, Teams, and content-library readiness and permissions
Build lightweight automations with Copilot Studio and Power Automate
Partner on sensitivity labels, DLP, and Microsoft Purview configuration
Deliver live and recorded AI training for client end users
Create reusable prompts, templates, and playbooks for client industries
Keep internal teams current on ChatGPT, Claude, Copilot, and Microsoft AI tools
Help account managers identify AI opportunities in existing accounts
Write client-facing newsletters, blog posts, webinars, and other thought leadership
Help hire and mentor future team members as demand grows

Requirements

What you’ll need

2–5 years of experience in an IT, consulting, customer success, training, or related role with significant time in front of end users
Active personal interest in AI; regular use of ChatGPT, Claude, and/or Microsoft Copilot
Solid working knowledge of Microsoft 365, including SharePoint, Teams, OneDrive, and Outlook
Comfort learning Copilot Studio, Power Automate, and PowerShell
Willingness to build simple automations; developer experience not required
Excellent written and spoken communication
Ability to explain technical ideas to non-technical people
Service mindset and attention to client details
Genuine interest in regulated industries and a security-first mindset
Experience in regulated environments, Microsoft Purview, sensitivity labels, DLP basics, or an AI portfolio/blog/GitHub/demo are nice to have but not required

Benefits

Comp & perks

A learning budget for AI and Microsoft certifications, books, and conferences; certification exams covered by the employer
Hybrid schedule based out of the Nashville office
100% employer-paid health insurance (medical and dental)
First $1,000 of qualified medical expenses covered
Company matching 401(k)
Flexible hybrid schedule
Fun working environment and culture with regular activities for employees and their families
Family vacation bonus at 5th year
Opportunity to shape a new AI practice from day one