General Manager

ACW

. Support the District Manager by directing and coordinating Air Culinaire activities and operational duties .

Posted 10/8/2026full-timeCarlstadt • New Jersey • United StatesMid-LevelSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing catering operations, ensuring compliance with food safety regulations, and driving team performance to achieve operational goals. Proficient in utilizing tools like Shipday and Coupa for logistics and expense management while fostering strong client relationships.

Highest-signal resume keywords

Catering Operations ManagementHACCP ComplianceBilingual English-SpanishTeam Supervision and TrainingClient Relations and Customer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Catering OperationsFood Safety RegulationsKitchen Financial PerformanceMenu CoordinationPayroll ManagementPerformance ReviewsOperational ReportingQuality StandardsStaff TrainingEvent Execution

Soft Skills

CommunicationRelationship BuildingProblem SolvingTeam LeadershipClient Engagement

Tools & Technologies

ShipdayCoupa

Industry Keywords

HACCPHealth and SafetyCorporate PoliciesStandard Operating ProceduresCustomer SatisfactionOperational StandardsLocal Sales PromotionsInventory ReportingEmployee Meal and Rest Break ComplianceFood and Concierge Service Quality

About the role

Key responsibilities & impact

Support the District Manager by directing and coordinating Air Culinaire activities and operational duties
Manage team work quality, global communications, operations standards, and delivery of business functions in the market
Ensure performance standards, product specifications, accuracy, training, and culinary expertise across kitchens
Use Shipday for catering order logistics, deliveries, delivery photos, and recipient names
Communicate, report, collaborate, and follow procedures with the District Manager, Senior Director of Operations, and Sales team
Drive market performance and efficiency standards and support achievement of operational goals
Execute local sales and promotional efforts, client engagement, relationship building, customer service, and client loyalty initiatives
Recruit high-performing team members and develop catering revenue streams and aviation catering clients
Supervise and train staff and oversee food and concierge service preparation and delivery
Support payroll, scheduling, performance reviews, hiring, discipline, training, and related documentation
Maximize kitchen financial performance within quality standards, corporate guidelines, and budgets
Manage HACCP, food safety, health and safety, customer relations, satisfaction, and timely delivery standards
Assist with local sales promotions, client visits, inventory reporting, purchasing, and receiving
Manage cleaning and maintenance of company assets and arrange repairs, contracts, and services
Investigate and resolve food- and service-related complaints and process events
Implement and enforce corporate policies and Air Culinaire's Standard Operating Procedure
Submit timesheets, operational checklists, performance reports, and weekly Coupa expense reports
Manage and audit monthly vehicle maintenance logs

Requirements

What you’ll need

Ability to support operational directives covering kitchen accuracy, office administration, personnel, local clients, facilities, capital assets, government compliance, and corporate requirements
Experience supporting catering operations, supervising and training staff, and overseeing food and concierge service quality and accuracy
Bilingual English-Spanish ability is a strong advantage and may be a deciding factor
Compliance with state labor laws regarding employee meal and rest breaks, including required documentation
Ability to support culinary event execution, menu coordination, staff training and development, and payroll approval
Ability to support payroll, scheduling, performance reviews, training, hiring, discipline, and related paperwork accurately and on time
Knowledge of kitchen financial performance, quality standards, corporate guidelines, and budgets
Knowledge of HACCP, food safety, health and safety regulations, and premium-quality standards
Ability to handle customer communication, client relations, satisfaction, timely delivery, purchasing, and receiving
Ability to manage cleaning, maintenance, repairs, contracts, and services for company assets
Ability to investigate and resolve food- and service-related complaints and process events
Ability to implement and enforce corporate policies, procedures, and Standard Operating Procedures
Ability to prepare timesheets, operations checklists, operational performance reports, and expense reports
Ability to use Shipday for order logistics, deliveries, delivery photos, and recipient documentation
Ability to use Coupa for weekly company and personal expense reports
Final candidates must complete a pre-employment background check, drug test, MVR if applicable, and E-Verify

Benefits

Comp & perks

Healthcare and supplemental benefits for full-time employees eligible the first day of the month following 30 days of employment
401(k) retirement plan with a discretionary 100% employer match of the first 6% of participant contributions
Three medical plans with employer contribution
Dental and vision insurance
Company-paid basic life insurance and optional voluntary term life insurance
Company-paid short-term and long-term disability insurance
Supplemental benefits including critical illness, accident insurance, and hospital indemnity insurance
Health Savings Account and Flexible Spending Account available for eligible plans
Generous vacation program for full-time employees
Employee Assistance Program (EAP)
Promote-from-within opportunities and career advancement for top performers