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Program Manager, CMS
Ad Hoc LLC. Lead the day-to-day delivery and operational health of a complex federal technology program across multiple projects and workstreams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex federal technology programs, including program scope, schedule, budget, and staffing, while fostering strong customer relationships and leading multidisciplinary teams. Proficient in Agile methodologies and committed to continuous improvement and high-quality delivery outcomes.
Highest-signal resume keywords
Program ManagementAgile MethodologiesFinancial Performance ManagementStakeholder CommunicationTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Scope ManagementBudget ManagementRisk ManagementStaffing PlansResource AllocationDigital Services DeliverySoftware DeliveryOperational Issue ResolutionProgram ReportingContractual Deliverables Management
Soft Skills
Strong Communication SkillsCustomer Relationship ManagementCollaborationMentoringProblem Solving
Certifications & Qualifications
Level 5 Public Trust Background
Industry Keywords
Federal Technology ProgramMultidisciplinary TeamsContinuous ImprovementClient-Facing LeadershipProgram Reviews
About the role
Key responsibilities & impact- Lead the day-to-day delivery and operational health of a complex federal technology program across multiple projects and workstreams
- Serve as a primary point of contact and trusted partner for government program leadership, sponsors, contracting stakeholders, and technical representatives
- Build and maintain strong customer relationships through consistent communication, transparency, responsiveness, and reliable delivery
- Lead multidisciplinary teams across software engineering, product, design, project management, and other technical and delivery functions
- Manage program scope, schedule, budget, staffing, risks, dependencies, contractual requirements, and overall performance
- Establish and maintain effective delivery processes supporting predictable execution, continuous improvement, and high-quality outcomes
- Facilitate program reviews, planning sessions, status meetings, and recurring customer and internal engagements
- Identify program risks, delivery challenges, and operational issues and drive them through resolution
- Communicate changes to scope, schedule, staffing, budget, or delivery expectations to internal and customer stakeholders
- Maintain accurate program reporting and visibility into milestones, deliverables, staffing, risks, dependencies, and contractual commitments
- Manage program financial performance, including planned revenue, staffing, billable utilization, labor allocation, and gross margin
- Lead, manage, and mentor cross-functional team members while supporting performance management, professional development, resource planning, hiring, and onboarding
- Partner with technical and practice leadership to ensure teams have the skills, resources, and support necessary to meet program objectives
- Foster a collaborative and accountable team environment focused on delivery excellence and continuous improvement
- Partner with Growth, Delivery, and Practice leadership to identify opportunities for organic account growth and expanded customer support
- Serve as a program subject matter expert for recompete and proposal activities
- Support transition planning and continuity of operations during contract, staffing, or organizational change
Requirements
What you’ll need- Bachelor’s degree and 10+ years of relevant professional experience, or an equivalent combination of education and experience
- 5+ years of experience directly managing complex technology programs, digital services, software delivery, or related technical initiatives
- Experience managing multidisciplinary technical and delivery teams across multiple concurrent projects or workstreams
- Demonstrated experience managing program scope, schedule, budget, staffing, risk, and contractual deliverables
- Experience working directly with senior customers and stakeholders in a client-facing program leadership role
- Experience managing program financial performance, staffing plans, resource allocation, and delivery forecasts
- Strong understanding of Agile methodologies and modern software or digital service delivery practices
- Demonstrated ability to identify, communicate, and resolve complex program risks, delivery challenges, and operational issues
- Strong written and verbal communication skills, including experience communicating program status, performance, risks, and priorities to senior stakeholders
- Must currently hold, or have recently held, a Level 5 Public Trust background
- Must be able to successfully complete all additional federal customer suitability, fitness, and financial background requirements for the position
Benefits
Comp & perks- Company-subsidized health, dental, and vision insurance
- Flexible PTO
- 401K with employer match
- Paid parental leave after one year of service
- Employee Assistance Program