Senior Designer

Ad Hoc LLC

. Own and evolve the portal's information architecture, including navigation, site maps, page hierarchy, labeling, taxonomy, and user flows .

Posted 10/7/2026full-timeRemote • United StatesSenior💰 $100,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in information architecture, user research, and design principles to create intuitive digital experiences. Proficient in synthesizing qualitative and quantitative data to inform design decisions while ensuring accessibility and compliance with standards.

Highest-signal resume keywords

Information ArchitectureUser ResearchWireframingFigma ProficiencyAccessibility Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Information ArchitectureUser ResearchWireframingSite MapsUser FlowsTaxonomyUsability TestingTree TestingCard SortingDesign Systems

Soft Skills

MentoringCollaborationCommunicationProblem-SolvingStakeholder Engagement

Tools & Technologies

FigmaMiro

Certifications & Qualifications

Public Trust Clearance

Industry Keywords

Digital ServicesGovernment Digital ServicesHealthcare Digital ExperiencesWCAG StandardsSection 508 Compliance

About the role

Key responsibilities & impact

Own and evolve the portal's information architecture, including navigation, site maps, page hierarchy, labeling, taxonomy, and user flows
Lead information architecture efforts for high-traffic pages, features, and cross-portal initiatives
Evaluate how information architecture changes may affect the broader user experience
Partner with external teams to align the portal's information architecture with enterprise standards and related digital experiences
Plan and conduct user research, including usability testing, tree testing, card sorting, and generative research
Synthesize qualitative and quantitative data, including user research, analytics, feedback surveys, and other inputs
Create and maintain site maps, user flows, wireframes, concepts, and prototypes
Translate complex user, content, and business needs into clear, intuitive experiences
Present research findings, design rationale, and recommendations to government stakeholders and product teams
Incorporate users with disabilities into research and apply Section 508 and WCAG accessibility principles
Contribute design work within an established design system from early concepts through higher-fidelity prototypes
Build working relationships across design, product, engineering, program leadership, government stakeholders, and external teams
Navigate ambiguity, evolving requirements, and complex stakeholder environments
Identify design, research, and delivery risks, communicate them proactively, and recommend mitigations
Coach and mentor team members through actionable feedback, knowledge sharing, and design collaboration
Support hiring by reviewing candidate exercises and participating in panel interviews

Requirements

What you’ll need

Bachelor's degree and 7+ years of relevant professional experience
Additional relevant experience may be substituted for education
Demonstrated experience conducting and applying user research within digital products or services
Experience planning, conducting, and synthesizing qualitative and quantitative research
2+ years of experience focused on information architecture or equivalent responsibilities, with a portfolio demonstrating work such as site maps, navigation structures, user flows, taxonomy, and wireframes
Experience designing for a large, complex, or content-rich website, application, or digital portal
Experience working within an established design system
Strong ability to translate research findings, analytics, user needs, and complex requirements into actionable design recommendations
Experience presenting work to senior client or stakeholder audiences and articulating the rationale behind design decisions
Experience mentoring or providing design guidance to other team members
Proficiency with modern design and collaboration tools such as Figma, Miro, or similar platforms
Understanding of accessible and inclusive design practices
Ability to obtain and maintain a Public Trust clearance
Preferred: experience supporting federal government digital services or modernization programs
Preferred: experience designing healthcare, benefits, patient-facing, or other complex service-oriented digital experiences
Preferred: experience working with large-scale portals, content ecosystems, or complex navigation structures
Preferred: experience with information architecture research methods and tools, including tree testing and card sorting
Preferred: experience incorporating web analytics or other quantitative data into UX and information architecture decisions
Preferred: familiarity with Section 508 and WCAG accessibility standards
Preferred: experience conducting research within government review, approval, recruitment, or participant-management processes

Benefits

Comp & perks

Company-subsidized health, dental, and vision insurance
Flexible PTO
401K with employer match
Paid parental leave after one year of service
Employee Assistance Program