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Documentation Specialist
AdaptHealth. Review, analyze, and validate clinical documentation for payer compliance and billing readiness .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical documentation review and payer compliance, with strong capabilities in managing patient eligibility documents and resolving billing discrepancies. Proficient in communication and collaboration with healthcare providers and insurance companies to ensure timely and accurate billing processes.
Highest-signal resume keywords
Clinical Documentation ReviewPayer CompliancePatient Eligibility ManagementStrong Communication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BillingClaims ManagementInsurance VerificationDocumentation AnalysisData ReconciliationPrior Authorization RequestsElectronic Documentation ManagementAttention to DetailMulti-TaskingAdministrative Experience
Soft Skills
Customer Service SkillsVerbal CommunicationWritten Communication
Tools & Technologies
Computer SkillsDatabase Management
Industry Keywords
Medicare ComplianceMedicaid ComplianceHIPAA RegulationsFinancial ServicesHealthcare Administration
About the role
Key responsibilities & impact- Review, analyze, and validate clinical documentation for payer compliance and billing readiness
- Collect and manage patient eligibility documents, including prescriptions, CMNs/LMNs, clinical notes, labs, and prior authorizations
- Resolve pending revenue by reconciling documentation with outstanding charges
- Request and track prior authorizations, including coordination with state Medicaid programs
- Identify documentation trends and recurring issues, escalating and educating internal teams and provider offices
- Ensure compliance with Medicare, Medicaid, HIPAA, and private insurance regulations
- Generate and manage electronic documentation requests to physicians and insurance companies
- Communicate with physician offices and payers to obtain missing or incomplete documentation
- Collaborate with sales, support, and customer service teams to support timely billing
- Maintain and update physician databases
- Provide backup support for customer service inquiries
- Meet productivity, quality, and attendance standards
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent work experience required
- One (1) year of administrative experience, including insurance, billing, claims, call center, or financial services
- Strong problem-solving skills with attention to detail
- Strong verbal and written communication
- Excellent customer service skills
- Proficient computer and system skills
- Ability to work in a fast-paced environment inclusive of multi-tasking
- Background check required for all roles
- Motor Vehicle Record Check required for all driving roles
Benefits
Comp & perks- Support, development, and advancement opportunities
- Competitive compensation and incentives
- Comprehensive medical, dental, and vision coverage (eligible first of the month following hire)
- 401(k) with company match
- Paid Time Off Plans including 6 paid holidays
- Employee Stock Purchase Plan
- Paid Parental Bonding Leave
- Short and Long-term Disability Insurance
- Life and AD&D Insurance
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- CVS Minute Clinic and Teledoc access
- Spousal Advantage Reimbursement Plan
- Identity Theft Protection and Legal Plan