Manager, Kaiser Liaisons, Consignment Closets

AdaptHealth

. Oversee liaison and consignment closet operations across select Kaiser Permanente sites .

Posted 10/27/2026full-timeSouth San Francisco • California • United StatesMid-LevelSenior💰 $75,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in overseeing consignment closet operations and regional liaison teams, ensuring effective training, performance management, and operational excellence in a healthcare environment.

Highest-signal resume keywords

HME Leadership ExperienceStrong Leadership SkillsCustomer Service SkillsAnalytical And Problem-Solving SkillsProficient In Microsoft Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementRoot Cause AnalysisPerformance ManagementTraining And DevelopmentOperational Issue ResolutionData Flow UnderstandingProject ManagementRegulatory Audit ReadinessOnboarding And CoachingMedical Equipment Knowledge

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationIndependent ThinkingAttention To DetailAbility To Prioritize

Tools & Technologies

Microsoft OfficeExcel

Certifications & Qualifications

Associate Degree

Industry Keywords

HealthcareHIPAA ComplianceCustomer ServiceClaimsBillingPatient ConfidentialityTalent DevelopmentSuccession PlanningMulti-Site ManagementOperational Excellence

About the role

Key responsibilities & impact

Oversee liaison and consignment closet operations across select Kaiser Permanente sites
Lead, mentor, and develop regional liaison teams into subject matter experts and resources for hospital staff
Manage consignment closet setup, inventory replenishment, product mix, par levels, and dispensing processes
Oversee timely delivery, inventory replenishment, and order expediting for medical equipment, supplies, and services
Serve as the key escalation contact for Kaiser staff and patients and resolve operational issues
Conduct root cause analysis of customer service failures and implement improvement measures
Maintain relationships with ordering physicians and referral sources
Communicate with regional and departmental leadership regarding delivery resources, patient care, safety, personnel, and maintenance goals
Ensure initial and ongoing training, return demonstrations, accountability, and regulatory audit readiness
Conduct performance reviews and provide career development guidance
Select and hire qualified staff, oversee onboarding, training, feedback, coaching, and performance management
Establish annual departmental goals and objectives aligned with organizational strategy
Deliver ongoing in-person and virtual training sessions
Collaborate with field operations leaders and HR leadership on training priorities, talent development, succession planning, and performance management
Assume on-call responsibilities during non-business hours
Perform other related duties as assigned

Requirements

What you’ll need

Associate degree from an accredited college required
Five (5) years’ experience in HME leadership desired
Relevant experience in health care, insurance customer services, claims, or billing preferred
Valid and unrestricted driver’s license in the state of residence
Strong leadership skills and ability to co-manage in a multi-site environment
Independent thinking and decision-making ability
Strong analytical and problem-solving skills with attention to detail
Excellent verbal and written communication skills
Excellent customer service skills
Proficient computer skills and knowledge of Microsoft Office, specifically Excel
Ability to prioritize and manage multiple projects
Technical aptitude to understand data flow through systems and system interaction
Ability to bend, stoop, stretch, stand, and sit for extended periods
Ability to lift 30 pounds as needed
Ability to travel up to 70% within the assigned region
Ability to maintain patient confidentiality and comply with HIPAA and AdaptHealth’s Compliance Program

Benefits

Comp & perks

Ongoing professional education and participation in educational and professional programs
Training and development opportunities
Career development guidance
Onboarding and comprehensive training
Performance feedback and regular performance reviews
On-call responsibilities in accordance with company policy
Opportunity to work in a hybrid remote arrangement