Scheduling Specialist

AdaptHealth

. Prioritize and expedite emergency oxygen deliveries, CPAP failures, and urgent replacements .

Posted 10/27/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare scheduling, patient management, and compliance with HIPAA regulations. Proficient in coordinating deliveries and installations of DME and oxygen equipment while providing exceptional customer service.

Highest-signal resume keywords

Healthcare Scheduling ExperienceDME and Oxygen Therapy KnowledgeStrong Communication SkillsTime Management and MultitaskingCompliance with HIPAA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingPatient Management SystemsRoute OptimizationPerformance Metrics ReportingDME Equipment Knowledge

Soft Skills

EmpathyPatienceCustomer Service Commitment

Tools & Technologies

Scheduling SoftwarePatient Care Software

Industry Keywords

Healthcare AdministrationCPAPOxygen DeliveriesCompliance Program

About the role

Key responsibilities & impact

Prioritize and expedite emergency oxygen deliveries, CPAP failures, and urgent replacements
Schedule deliveries, setups, and multi-visit installations for DME, PAP, and oxygen equipment
Arrange maintenance visits, equipment exchanges, compliance checks, and equipment pickups
Coordinate with physicians' offices, home health agencies, and hospital discharge planners
Confirm appointments, communicate delivery windows, changes, and delays, and answer scheduling questions
Handle changes, cancellations, and rescheduling while resolving conflicts and optimizing routes and appointment slots
Maintain accurate records in scheduling, route optimization, and patient management systems
Prepare daily, weekly, and monthly scheduling reports and performance metrics for management
Follow scheduling protocols, support quality initiatives, protect patient confidentiality under HIPAA, complete required training, and comply with the Compliance Program
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Associate's degree in Business Administration, Healthcare Administration, or a related field preferred but not required
One (1) year of experience in healthcare scheduling, customer service, or administrative support
Experience with DME, PAP, patient care, and oxygen therapy is preferred but not required
Excellent verbal and written communication skills, with professional phone manners
Strong computer proficiency and ability to work with software systems
Strong time management and multitasking skills
Work experience in a fast-paced environment
Empathy, patience, and commitment to exceptional customer service
After-hours and weekend coverage when required
Company-conducted background check required for all roles
Compliance with HIPAA and AdaptHealth's Compliance Program
Physical requirements and work-environment demands apply; reasonable accommodations may be available

Benefits

Comp & perks

Competitive Compensation and Incentives
Comprehensive Total Rewards & Benefits
Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan
Support, Development, and Advancement Opportunities