Scheduling Specialist

AdaptHealth

. Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements, including after-hours and weekend coverage when required .

Posted 10/27/2026full-timeElmhurst • Illinois • United StatesJunior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare scheduling and patient management, with a strong focus on customer service and compliance with HIPAA regulations. Proficient in coordinating deliveries and installations of DME and oxygen equipment while optimizing scheduling and route management.

Highest-signal resume keywords

Healthcare Scheduling ExperienceDME and Oxygen Therapy KnowledgeStrong Communication SkillsTime Management and MultitaskingCustomer Service Commitment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare SchedulingPatient Management SystemsRoute OptimizationScheduling ProtocolsPerformance Metrics Reporting

Soft Skills

EmpathyPatienceConflict Resolution

Tools & Technologies

Scheduling SoftwarePatient Management Systems

Industry Keywords

DMEPAPOxygen TherapyHIPAA ComplianceHealthcare Administration

About the role

Key responsibilities & impact

Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements, including after-hours and weekend coverage when required
Schedule deliveries, setups, and multi-visit installations for DME, PAP, and oxygen equipment
Arrange maintenance visits, equipment exchanges, compliance checks, and pickups of returned, discontinued, or recalled equipment
Coordinate with physicians' offices, home health agencies, and hospital discharge planners
Confirm appointments, share delivery windows, communicate changes or delays, and answer scheduling questions
Handle changes, cancellations, and rescheduling while resolving conflicts and optimizing routes and appointment slots
Use scheduling, route optimization, and patient management systems to maintain accurate records
Prepare daily, weekly, and monthly scheduling reports and performance metrics
Follow scheduling protocols, support quality initiatives, protect patient confidentiality under HIPAA, complete required training, and comply with AdaptHealth's Compliance Program
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Associate's degree in Business Administration, Healthcare Administration, or a related field preferred but not required
One (1) year of experience in healthcare scheduling, customer service, or administrative support
Experience with DME, PAP, patient care, and oxygen therapy preferred but not required
Excellent verbal and written communication skills, with professional phone manners
Strong computer proficiency and ability to work with software systems
Strong time management and multitasking skills
Work experience in a fast-paced environment
Empathy, patience, and commitment to exceptional customer service
Background check required for all roles

Benefits

Comp & perks

Competitive Compensation and Incentives
Comprehensive medical, dental and vision coverage
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan
Support, Development, and Advancement Opportunities