Scheduling Specialist

AdaptHealth

. Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements .

Posted 11/10/2026full-timeRemote • United StatesJunior💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare scheduling and patient management, with a strong focus on optimizing delivery routes and maintaining compliance with HIPAA regulations. Proficient in coordinating with healthcare providers and ensuring exceptional customer service in a fast-paced environment.

Highest-signal resume keywords

Healthcare Scheduling ExperienceDME and PAP KnowledgeStrong Communication SkillsTime Management SkillsCustomer Service Commitment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Scheduling SystemsPatient Management SystemsRoute OptimizationPerformance Metrics ReportingCompliance Checks

Soft Skills

EmpathyPatienceMultitaskingConflict Resolution

Tools & Technologies

Computer ProficiencySoftware Systems

Industry Keywords

Oxygen TherapyHealthcare AdministrationPatient CareHIPAA ComplianceAdministrative Support

About the role

Key responsibilities & impact

Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements
Schedule deliveries, setups, and multi-visit installations for DME, PAP, and oxygen equipment
Arrange maintenance visits, equipment exchanges, compliance checks, and equipment pickups
Coordinate with physicians' offices, home health agencies, and hospital discharge planners
Confirm appointments, share delivery windows, communicate changes or delays, and answer scheduling questions
Handle changes, cancellations, and rescheduling while resolving conflicts and optimizing routes and appointment slots
Use scheduling, route optimization, and patient management systems to maintain accurate records
Prepare daily, weekly, and monthly scheduling reports and performance metrics for management
Follow scheduling protocols, support quality initiatives, protect patient confidentiality under HIPAA, complete required training, and comply with the Compliance Program
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Associate's degree in Business Administration, Healthcare Administration, or a related field preferred but not required
One (1) year of experience in healthcare scheduling, customer service, or administrative support
Experience with DME, PAP, patient care, and oxygen therapy is preferred but not required
Excellent verbal and written communication skills, with professional phone manners
Strong computer proficiency and ability to work with software systems
Strong time management and multitasking skills, with the ability to manage competing priorities
Work experience in a fast-paced environment
Empathy, patience, and a commitment to exceptional customer service
After-hours and weekend coverage when required
Company-conducted background check required for all roles

Benefits

Comp & perks

Competitive Compensation and Incentives
Comprehensive Total Rewards & Benefits
Comprehensive medical, dental and vision coverage (eligible first of the month following hire)
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan
Support, Development, and Advancement Opportunities