Scheduling Specialist

AdaptHealth

. Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements, including after-hours and weekend coverage when required .

Posted 11/10/2026full-timeRemote • United StatesJunior💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare scheduling and patient management, with a strong focus on coordinating equipment delivery and optimizing appointment logistics. Proficient in maintaining compliance with HIPAA regulations and delivering exceptional customer service in a fast-paced environment.

Highest-signal resume keywords

Healthcare Scheduling ExperienceDME Equipment KnowledgePatient Management Systems ProficiencyStrong Communication SkillsTime Management and Multitasking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare SchedulingPatient ManagementDME Equipment CoordinationRoute OptimizationScheduling ProtocolsPerformance Metrics ReportingCompliance ChecksAppointment ConfirmationConflict ResolutionRecord Maintenance

Soft Skills

EmpathyPatienceCustomer ServiceProfessional CommunicationMultitasking

Tools & Technologies

Scheduling SoftwarePatient Management SystemsRoute Optimization Tools

Industry Keywords

Healthcare AdministrationOxygen TherapyCPAP EquipmentPatient CareHIPAA Compliance

About the role

Key responsibilities & impact

Prioritize and expedite critical needs such as emergency oxygen deliveries, CPAP failures, and urgent replacements, including after-hours and weekend coverage when required
Schedule deliveries, setups, and multi-visit installations for DME, PAP, and oxygen equipment based on patient needs and technician availability
Arrange maintenance visits, equipment exchanges, compliance checks, and pickups of returned, discontinued, or recalled equipment
Partner with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery with patient discharge and treatment plans
Confirm appointments, share delivery windows, communicate changes or delays, and answer scheduling questions
Handle changes, cancellations, and rescheduling while resolving conflicts and optimizing daily routes and appointment slots
Use scheduling, route optimization, and patient management systems to maintain accurate records and appointment outcomes
Prepare daily, weekly, and monthly scheduling reports and performance metrics for management
Follow scheduling protocols, support quality initiatives, protect patient confidentiality under HIPAA, complete required training, and comply with AdaptHealth's Compliance Program
Perform other related duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required
Associate's degree in Business Administration, Healthcare Administration, or a related field preferred but not required
One (1) year of experience in healthcare scheduling, customer service, or administrative support
Experience with DME, PAP, patient care, and oxygen therapy is preferred but not required
Excellent verbal and written communication skills, with professional phone manners
Strong computer proficiency and ability to work with software systems
Strong time management and multitasking skills, with the ability to manage competing priorities
Work experience in a fast-paced environment
Empathy, patience, and a commitment to exceptional customer service
Background check required for all roles
Motor Vehicle Record Check required for driving roles

Benefits

Comp & perks

Support, development, and advancement opportunities
Competitive compensation and incentives
Comprehensive medical, dental, and vision coverage
401(k) with company match
Paid Time Off Plans including 6 paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short and Long-term Disability Insurance
Life and AD&D Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan