VP, Agency Operations

AdCellerant

. Scale and optimize the Agency Operations function while driving operational excellence, advertiser retention, and business growth .

Posted 9/21/2026full-timeDenver • Colorado • United StatesLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in scaling and optimizing operations within digital advertising, focusing on performance management, client retention, and strategic growth. Proficient in leveraging data analytics and technology to enhance operational efficiency and drive business results.

Highest-signal resume keywords

Ad Operations ManagementDigital Advertising PlatformsProcess OptimizationPerformance Data AnalysisTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Campaign ManagementAd TraffickingChange ManagementOperational StrategyFinancial ManagementKPI DevelopmentCapacity PlanningClient Relationship ManagementEcommerce MarketingPerformance Marketing

Soft Skills

Exceptional Communication SkillsMentoringContinuous ImprovementAccountabilityDetail-Oriented

Tools & Technologies

Google Tag ManagerGoogle AnalyticsThe Trade DeskMetaLinkedInPinterestTikTokGoogle AdsMicrosoft AdsAmazon

Industry Keywords

Digital MediaAdvertising TechnologyClient SuccessOperational ExcellencePerformance Metrics

About the role

Key responsibilities & impact

Scale and optimize the Agency Operations function while driving operational excellence, advertiser retention, and business growth
Oversee processes, people, and performance supporting digital advertising campaign execution
Partner with leadership on financial management, operational strategy, product development, partner growth, and cross-functional initiatives
Cultivate a high-performing operations organization by mentoring future leaders, defining career trajectories, and fostering continuous improvement and accountability
Analyze churn trends, campaign hurdles, and partner friction to improve advertiser retention, client lifetime value, and satisfaction
Scale business volume per team member without compromising campaign quality, SLAs, or client success
Lead resource forecasting and capacity planning using revenue projections, productivity trends, and technological efficiencies
Design and govern performance management systems covering KPIs, quality benchmarks, capacity tracking, and operational dashboards
Integrate AI, automation, and advanced workflows to reduce manual effort and improve output quality
Partner with Sales and Client Success to identify expansion opportunities, deepen client relationships, and drive incremental revenue
Translate market trends, client needs, and operational roadblocks into product requirements
Support operational cost monitoring, efficiency initiatives, and department-level financial planning
Direct change management for new operating models, workflows, and technologies
Establish accountability for deadlines, SLAs, and quality standards
Communicate campaign performance, operational challenges, and strategic recommendations clearly to partners, clients, and internal stakeholders

Requirements

What you’ll need

8+ years of experience in ad operations, digital media, ad trafficking, campaign management, or account management within a digital agency, media company, technology platform, or client organization
6+ years of experience managing teams and driving results against strategic business objectives
Proven track record of transforming and scaling an operations team via process optimization, tech adoption, and change management, resulting in tangible gains in efficiency, cost-reduction, and client outcomes
4+ years of experience working directly with clients, partners, or internal stakeholders on data, operations, performance, and strategic business conversations
Strong understanding of digital advertising platforms and ad-serving technologies, including platforms such as The Trade Desk, Meta, LinkedIn, Pinterest, TikTok, Google Ads, Microsoft Ads, Amazon, or similar technologies
Demonstrated experience analyzing, aggregating, and communicating performance data for digital media campaigns
Intermediate to advanced proficiency with Google Tag Manager and Google Analytics
Strong understanding of digital production, creative specifications, ad tags, and campaign implementation
Demonstrated ability to manage complex, detail-oriented workflows while maintaining a high level of accuracy and quality
Exceptional written and verbal communication skills, with the ability to communicate complex information clearly to audiences with varying levels of technical expertise
Experience in ecommerce, performance marketing, or other highly measurable digital environments is a plus
Must currently be legally authorized to work in the United States on a full-time basis
Must live and work in the United States (territories excluded)

Benefits

Comp & perks

Paid vacation, holidays, and sick days
Health/dental/vision benefits
401k retirement plan and company match contribution
Paid parental leave
Wellness Program
Work from home flexibility
Denver, CO headquarters available for hybrid work with in office perks