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Transitional Care Navigator
Addus HomeCare. Expand the reach and impact of clinical hospice services by identifying and securing new upstream referral sources and education and awareness opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building relationships with healthcare providers and driving hospice care through effective communication and clinical assessment. Possesses strong business development skills with a focus on identifying referral opportunities and improving patient outcomes.
Highest-signal resume keywords
Hospice Clinical ConsultingBusiness DevelopmentClinical Documentation ReviewPatient AssessmentRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentQuality Assessment ProceduresEMR ReviewHospice PoliciesPatient Admission Assessments
Soft Skills
Strong CommunicationStrategic ThinkingProblem-SolvingResilienceAdaptability
Tools & Technologies
HCHB
Certifications & Qualifications
Registered Nurse License
Industry Keywords
Hospice CareReferral SourcesPatient OutcomesHealthcare CollaborationSales Experience
About the role
Key responsibilities & impact- Expand the reach and impact of clinical hospice services by identifying and securing new upstream referral sources and education and awareness opportunities
- Build relationships and drive appropriate and dignified hospice care for patients across physicians, providers, and hospitals
- Build upstream-referral relationships and transition hospice referrals from physicians and other referral sources
- Serve as a hospice clinical consultant and educator, acting as an extension of hospital and physician care teams
- Review hospital clinical documentation, EMR, and HCHB
- Engage with patients and providers to build clinical patient profiles and clinical admission assessments
- Identify decline patterns such as frequent hospitalizations and functional deterioration
- Consult with hospital care teams by sharing clinical profiles and educating on hospice appropriateness
- Identify attending and consulting providers associated with referred patients to provide patient assessment, eligibility, and discharge education
- Collaborate with field sales representatives to schedule and conduct consultative meetings with external care teams
- Initiate and maintain care team workflows for patient information, clinical assessment and documentation, consultation and education planning and delivery, and external and internal meetings
- Identify trends, needs, and partnership opportunities for earlier hospice engagement
- Foster trusted relationships with external care teams to improve patient outcomes and end-of-life satisfaction
- Communicate with hospital leadership and care coordination teams
- Organize, track, and prioritize high-value patient comprehensive reviews
- Meet productivity requirements, including timely medical-record review and hospital/provider consultation and education
- Promote a collaborative, team-focused environment
- Uphold hospice policies, privacy practices, and ethical guidelines
- Represent the organization professionally in hospitals, the community, and partner interactions
- Collaborate cross-functionally with internal hospice departments and leadership teams
- Perform other duties as assigned
Requirements
What you’ll need- Physician Office sales and hospice experience preferred
- Clinically trained
- Experienced business development and sales professional
- Self-driven with hunter-sales mentality and drive
- Strong curiosity, resilience, adaptability, and ability to find, develop, build, and leverage referring relationships
- Experienced communicator with strategic thinking and problem-solving abilities
- Bachelor's degree in marketing, business administration, or another related field is preferred
- An acceptable combination of experience and/or training may be considered instead of formal education
- Licensed as a registered nurse in the state of practice, preferred
- Minimum of two years relevant experience
- Ability to make independent decisions when circumstances warrant
- Ability to deal tactfully with patients, family members, visitors, agency personnel, and the public
- Knowledge of quality assessment and assurance procedures
- Valid driver's license and proof of insurance required
Benefits
Comp & perks- 401K + match
- Comprehensive benefits (medical, dental, vision, life/AD&D, disability), effective on the first of the month
- 401(k) retirement plan with a generous company match
- Generous time off accruals
- Paid holidays
- Mileage reimbursement
- Tuition Reimbursement
- Employee Referral Program
- Merit Increases
- Employee Discount Programs
- Work/life balance