Weekend Intake Coordinator

Addus HomeCare

. Manage assigned referrals from receipt through completion and readiness for scheduling .

Posted 10/14/2026full-timeRemote • New Mexico • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing healthcare referrals, ensuring compliance with home health regulations, and maintaining effective communication with patients and healthcare teams. Proficient in utilizing EMR systems and Microsoft Office applications to organize and track referral activities.

Highest-signal resume keywords

Home Health Intake ExperienceKnowledge of Medicare GuidelinesProficiency in EMR SystemsStrong Organizational SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Referral ManagementClinical Documentation ReviewRegulatory ComplianceDocumentation StandardsData EntryScheduling CoordinationPatient CommunicationProblem-SolvingTime ManagementMultitasking

Soft Skills

Attention to DetailCustomer-Focused CommunicationCollaborationAccountabilityFollow-Through

Tools & Technologies

EMR SystemsMicrosoft Office

Certifications & Qualifications

High School Diploma or EquivalentValid Driver’s License

Industry Keywords

Home Health RegulationsHealthcare CoordinationPatient AccessReferral SourcesClinical Needs

About the role

Key responsibilities & impact

Manage assigned referrals from receipt through completion and readiness for scheduling
Review incoming referrals for completeness, accuracy, and eligibility in accordance with home health guidelines
Obtain required documentation from referral portals and external sources
Review clinical documentation for regulatory and organizational compliance
Upload and organize clinical records in appropriate systems
Obtain missing or incomplete documentation
Verify the ordering physician will sign required physician orders before admission
Conduct welcome calls with patients and/or caregivers
Explain services and set expectations
Assign appropriate disciplines, including skilled nursing and therapy services, based on clinical needs and physician orders
Notify scheduling staff when referrals are complete and ready for visit scheduling
Provide explanations of benefits to patients, families, and community contacts
Monitor referral progress and enter delay notes when needed
Follow up on outstanding items to move referrals toward admission
Serve as liaison between referral sources, patients, physicians, and internal teams
Maintain communication regarding referral status and outstanding requirements
Collaborate with Intake Analysts, clinicians, and scheduling teams
Maintain accurate records of referral activity, communications, and status updates
File referral documentation for auditing and compliance
Abide by all regulations, policies, procedures, and standards
Perform other duties as assigned

Requirements

What you’ll need

High school diploma or equivalent required; associate or bachelor’s degree preferred
Prior experience in home health intake, healthcare coordination, or patient access preferred
Knowledge of home health regulations, documentation standards, and Medicare guidelines is a plus
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple referrals simultaneously in a fast-paced environment
Proficiency in EMR systems and Microsoft Office applications
Strong attention to detail and accuracy
Effective multitasking and time management
Customer-focused communication skills
Problem-solving and critical thinking
Ability to work collaboratively across teams
Accountability and follow-through
Valid driver’s license and proof of insurance are required
Availability to work Friday 8am–6pm, Saturday and Sunday 8am–8pm, and Monday 8am–6pm
Local to the New Mexico market

Benefits

Comp & perks

Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance
Great culture and team atmosphere