Senior Business Analyst

Adept Consulting Services, Inc.

. Support requirements elicitation, prioritization, validation, and documentation .

Posted 11/11/2026full-timeHarrisburg • Pennsylvania • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, including requirements elicitation, documentation, and stakeholder engagement. Proficient in digital accessibility compliance and adept at planning and executing testing activities to ensure quality outcomes.

Highest-signal resume keywords

Business Analysis ExperienceRequirements ElicitationDigital Accessibility ComplianceTesting Activities PlanningStakeholder Liaison

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationProcess Change DocumentationSpecification WritingUser Acceptance TestingTest Management PlansTest Scenario DevelopmentIssue ResolutionFederal and State Requirements AnalysisApplication Support AnalysisPennDOT-Specific Requirements Identification

Soft Skills

MentoringCommunicationCollaborationProblem-SolvingLeadership

Industry Keywords

Digital Accessibility RegulationsBusiness StandardsStakeholder MeetingsImplementation ActivitiesControlled Work ProductsTesting Activities EvaluationAgendas and Minutes PreparationProcess ImprovementVendor CoordinationTimely Enhancement Delivery

About the role

Key responsibilities & impact

Support requirements elicitation, prioritization, validation, and documentation
Document process changes, specifications, and business and system requirements
Lead stakeholder meetings and interviews
Analyze application support and maintenance needs
Participate in scoping application updates and upgrades
Plan, conduct, and evaluate testing activities
Support implementation activities and document outcomes
Serve as a liaison between development teams, vendors, and project stakeholders
Investigate reported system problems and recommend process improvements or workarounds
Schedule meetings and prepare agendas and minutes
Analyze federal and state rules and technical specifications
Support digital accessibility compliance
Develop and update test management plans and user acceptance test scripts
Execute and support user acceptance testing, create test records, test accessibility conformance, document outcomes, report defects, troubleshoot errors, and coordinate issue resolution
Provide concise status reports on progress, issues, and current enhancement or defect efforts
Document test scenarios with screenshots
Provide Driver's License and Control production support
Compile test plans and outcome reports
Support go-live activities, communicate schedule changes, update project documentation, maintain controlled work products, and prepare implementation outcome reports and recommendations

Requirements

What you’ll need

Five or more years of business analysis experience
Capable of applying the listed knowledge, skill, competency, or performing the activity independent of supervision
Able to instruct and mentor others in the exercise or performance of the business analysis responsibilities
Mastery of industry standards and best practices for the business analysis responsibilities with the ability to contribute improvements to the practice
In-depth understanding of PennDOT business and applicable federal and state requirements
Knowledge of digital accessibility regulations, standards, and established accessibility practices
Experience supporting requirements elicitation, prioritization, validation, and documentation
Experience documenting process changes, writing specification documents, and identifying business requirements
Experience participating in the scoping of application updates and upgrades
Experience supporting implementations and documenting outcomes
Experience planning, conducting, and evaluating testing activities
Ability to analyze federal and state rules and pending technical specifications to identify requirements
Experience identifying PennDOT-specific requirements through stakeholder interviews and documenting business and system requirements
Ability to serve as a liaison between development teams and project stakeholders to resolve issues
Experience working with business areas and vendors to ensure requested enhancements are delivered in a timely manner

Benefits

Comp & perks

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance