Adept Consulting Services, Inc.

Program Manager

• Support the Program Manager in leading the daily execution of a complex enterprise software implementation
• Develop a detailed understanding of the application, its functionality, and the business processes it supports
• Drive functional requirements from analysis and clarification through development, testing, acceptance, and implementation
• Work with Business Analysts and subject-matter experts to identify and resolve unclear, incomplete, conflicting, or missing requirements
• Partner with developers, architects, and functional leads to evaluate solution options and resolve implementation questions
• Participate in and lead defect-triage meetings
• Assess defect severity and business impact, establish priorities, assign ownership, and track issues through resolution
• Coordinate activities and dependencies across functional, technical, QA, data-conversion, integration, training, customer, vendor, and advisory teams
• Ensure requirements, development, testing, conversion, training, and deployment activities remain aligned
• Provide project-management oversight for QA, UAT, training, conversion, release-readiness, and go-live activities
• Follow up on decisions, risks, issues, action items, and deliverables to maintain accountability and delivery momentum
• Identify obstacles, bring the appropriate teams together, and help drive issues to practical resolution
• Support release planning, readiness assessments, implementation, go-live, and post-production stabilization
• Lead project meetings and represent the program with customers, vendors, partners, and senior stakeholders when needed
• Maintain schedules, risks, issues, dependencies, decisions, and status reporting while remaining closely involved in delivery
• Support RFI/RFP responses, proposals, product demonstrations, internal project-management initiatives, and product or configuration activities as requested

Senior Implementation Manager / Deputy Program Manager