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Program Director – Virtual IOP, Adolescent Behavioral Health
Adolescent Wellness Academy. Lead the Virtual Intensive Outpatient Program for adolescents ages 13 to 17 and their families .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading telehealth programs and managing behavioral health operations, with a strong focus on compliance, budget management, and team development. Proven ability to drive growth through effective outreach, partnership building, and KPI tracking.
Highest-signal resume keywords
Telehealth Program ManagementBehavioral Health OperationsTeam LeadershipBudget ManagementKipu EHR Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Census TrackingAdmissions ConversionQuality ImprovementBusiness DevelopmentKPI ReportingCommunity OutreachReferral Relationship ManagementTelehealth ExperienceProgram Audit ReadinessClinical Program Operations
Soft Skills
LeadershipCommunicationCollaborationProblem-SolvingSupervision
Tools & Technologies
Kipu EHRTelehealth Platforms
Certifications & Qualifications
DCF Level 2 Background Check EligibilityAHCA Level 2 Background Check Eligibility
Industry Keywords
HIPAA ComplianceJoint Commission StandardsAdolescent Behavioral HealthOutpatient ProgramFlorida-Based Operations
About the role
Key responsibilities & impact- Lead the Virtual Intensive Outpatient Program for adolescents ages 13 to 17 and their families
- Run the telehealth program remotely
- Conduct community outreach at events, schools, and provider offices
- Build referral partnerships across Florida
- Track, forecast, and grow census and admissions conversion
- Partner on marketing campaigns and lead generation
- Run the telehealth IOP schedule and coverage in Kipu EHR
- Drive outcomes, NPS, and quality improvement
- Keep the program audit-ready for AHCA, DCF, Joint Commission, and HIPAA compliance
- Supervise, hire, and develop therapists and Wellness Coordinators
- Own the budget, KPIs, and leadership reporting
Requirements
What you’ll need- Florida-based (required)
- Available for field outreach and occasional travel (required)
- 3+ years in behavioral health or clinical program operations
- 2+ years leading a team or program, with measurable results
- Census, admissions, or growth target experience
- Business development or referral relationship experience
- Budget management and KPI reporting
- Telehealth or virtual program experience
- EHR experience; Kipu preferred
- Private, HIPAA-compliant workspace and reliable internet
- Bachelor's in a related field preferred
- Eligible for a DCF and AHCA Level 2 background check
Benefits
Comp & perks- Remote telehealth program work
- Monday to Friday schedule, 12 PM to 8 PM EST
- Occasional travel opportunities
- Private, HIPAA-compliant workspace
- Reliable internet requirement/support for remote work