Virtual Admissions Coordinator – Mental Health

Adolescent Wellness Academy

. Manage inbound admissions calls, inquiries, and referrals .

Posted 10/14/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $24 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing admissions processes for substance use treatment, including client education on PHP/IOP options and maintaining HIPAA-compliant documentation. Proficient in utilizing CRM/EMR systems for tracking admissions activity and collaborating with clinical teams to achieve census goals.

Highest-signal resume keywords

SUD Admissions ExperienceBehavioral Health IntakeCRM/EMR ProficiencyBilingual English/SpanishInsurance Verification Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Substance Use Treatment KnowledgeAdmissions Pipeline ManagementLead ManagementClient Follow-UpIntake Documentation Coordination

Soft Skills

Strong Phone CommunicationOrganizationIndependent Remote Work

Tools & Technologies

KIPUBehavioral Health EMR Systems

Industry Keywords

PHP/IOP Treatment OptionsAddiction Treatment AdmissionsHIPAA Compliance

Tech Stack

Tools & technologies

PHP

About the role

Key responsibilities & impact

Manage inbound admissions calls, inquiries, and referrals
Conduct initial screenings and coordinate intake documentation
Educate prospective clients and families on PHP/IOP treatment options
Coordinate assessments, admission dates, and intake logistics
Maintain consistent lead follow-up and support admissions conversion
Track admissions activity, referrals, and client records in CRM/EMR systems
Collaborate with clinical and operations teams to support census goals
Maintain accurate, HIPAA-compliant documentation

Requirements

What you’ll need

Experience in SUD admissions, behavioral health intake, addiction treatment admissions, or equivalent substance use treatment coordination
Knowledge of substance use treatment and PHP/IOP levels of care
Experience with admissions pipelines, lead management, and client follow-up
Strong phone communication, organization, and independent remote work skills
Proficiency with CRM/EMR systems
KIPU or similar behavioral health EMR experience (preferred)
Insurance verification and treatment placement experience (preferred)
Bilingual English/Spanish (preferred)