Customer Account Manager

Advance Auto Parts

. Sell or oversee the selling of automotive products to automotive repair shops and other commercial businesses .

Posted 9/23/2026full-timeKenosha • Wisconsin • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in automotive product sales and account management, with strong communication skills and the ability to analyze business reports. Proficient in inventory management and customer relationship development to drive commercial growth.

Highest-signal resume keywords

Automotive Product SalesAccount ManagementInventory ManagementMicrosoft ExcelFleet Safety Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advance Products KnowledgeAPAL System ProficiencyAutomotive Systems KnowledgeSales ReportingDiscount CalculationProfit and Loss AnalysisBusiness Correspondence WritingProcedural Manual WritingSales ExperiencePhysical Lifting Ability

Soft Skills

Strong Communication SkillsStrategic ThinkingPresentation SkillsChange ManagementCustomer Needs Identification

Tools & Technologies

Microsoft WordMicrosoft PowerPoint

Certifications & Qualifications

Valid Driver's LicenseFleet Safety CertificationASE Certification

Industry Keywords

Automotive AftermarketCommercial Sales ProgramsAccount Sales Call ActivityMarket PositioningCommercial Parts Pros

About the role

Key responsibilities & impact

Sell or oversee the selling of automotive products to automotive repair shops and other commercial businesses
Work with District Leaders, General Managers, and other key personnel to achieve goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, develop product and service approaches, and identify and meet commercial customer needs
Maintain the database of account sales call activity
Communicate proactively with Store Team to ensure product availability, accuracy, and delivery expectations are met
Provide feedback on competitive information, merchandising suggestions, and services to strengthen the company's market position
Partner in developing and retaining Commercial Parts Pros to support internal growth and career opportunities
Assist with cleaning, organizing, stocking, POS operation, truck loading/unloading, and other assigned functions

Requirements

What you’ll need

Working knowledge of Advance products and services
Working knowledge of the APAL system, including Inventory Management and Commercial account paperwork
Working knowledge of automotive systems and the traditional automotive aftermarket
Speak and write English; Spanish a plus
Strong presentation and verbal and written communication skills
Ability to write reports, business correspondence, and procedural manuals
Effective use of Microsoft Word and Excel; PowerPoint preferred
Ability to calculate discounts, percentages, sales increases, and gross profit percentages
Ability to review and analyze business reports, including profit and loss statements
Strategic thinking, issue and option analysis, and change management
Ability to work assorted days, evenings, and weekends as needed
Ability to travel overnight occasionally
3–5 years of related selling experience
High school diploma or GED required
Valid driver's license required
Fleet safety certification required
ASE certification preferred but not required
Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds
Ability to perform the listed physical activities and work in the described environmental conditions

Benefits

Comp & perks

Sales commission based on individual or store performance
Reasonable accommodations for individuals with disabilities
Equal opportunity employment