Customer Account Manager

Advance Auto Parts

. Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses .

Posted 9/17/2026full-timeSaratoga Springs • New York • United StatesMid-LevelSenior💰 $69,400 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in automotive products and services, with strong skills in sales strategy, customer relationship management, and effective communication. Proficient in analyzing business reports and managing inventory systems to drive sales performance.

Highest-signal resume keywords

Automotive Systems KnowledgeSales Experience (3–5 Years)APAL System ProficiencyMicrosoft Excel ProficiencyFleet Safety Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyInventory ManagementBusiness Report AnalysisDiscount CalculationGross Profit Percentage Calculation

Soft Skills

Strong Communication SkillsStrategic ThinkingPresentation Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelPowerPoint

Certifications & Qualifications

High School Diploma or GEDValid Driver's LicenseFleet Safety CertificationASE Certification (Preferred)

Industry Keywords

Automotive AftermarketCommercial SalesAccount ManagementCustomer Needs AssessmentSales Call Activity

About the role

Key responsibilities & impact

Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses
Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, and develop approaches to position products, services, or ideas
Identify and meet the needs of commercial customers
Maintain the database of account sales call activity
Communicate proactively with Store Team regarding product availability, accuracy, and delivery timelines
Provide feedback on competitive information, merchandising suggestions, and other services
Partner in developing and retaining Commercial Parts Pros
Assist with cleaning, organizing, stocking, POS operation, and truck loading/unloading as assigned

Requirements

What you’ll need

Working knowledge of Advance products and services
Working knowledge of the APAL system, including Inventory Management and Commercial account paperwork
Working knowledge of automotive systems and the traditional automotive aftermarket
Speak and write English; Spanish is a plus
Strong presentation, verbal, and written communication skills
Effective use of Microsoft Word and Excel; PowerPoint preferred
Ability to calculate discounts, percentages, sales increases, and gross profit percentage
Ability to review and analyze business reports, including profit and loss statements
Strategic thinking and ability to analyze issues and options and facilitate change
Ability to work assorted days, evenings, and weekends as needed
Ability to travel overnight occasionally
3–5 years of related selling experience
High school diploma or GED
Valid driver's license
Fleet safety certification
ASE certification preferred but not required

Benefits

Comp & perks

Sales commission based on individual or store performance
Comprehensive health and wellness benefits program
Equal opportunity employment protections