Customer Account Manager

Advance Auto Parts

. Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts .

Posted 11/2/2026full-timeTuscaloosa • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with a focus on customer relationship management and effective communication. Proficient in inventory management and analysis of business reports to drive strategic decision-making.

Highest-signal resume keywords

Commercial Sales Programs ImplementationAccount ManagementEffective Communication SkillsInventory Management KnowledgeAutomotive Systems Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Call Activity ManagementBusiness Report AnalysisDiscount and Profit CalculationMicrosoft Word ProficiencyMicrosoft Excel ProficiencyPowerPoint ProficiencyAPAL System KnowledgeAutomotive Aftermarket KnowledgeFleet Safety CertificationASE Certification

Soft Skills

Relationship-Building SkillsStrategic ThinkingPresentation SkillsVerbal Communication SkillsWritten Communication Skills

Tools & Technologies

POS EquipmentInventory Management Systems

Certifications & Qualifications

Valid Driver's LicenseFleet Safety CertificationASE Certification

Industry Keywords

Automotive SystemsCommercial PartsSales ExperienceCustomer Needs AssessmentMerchandising Suggestions

About the role

Key responsibilities & impact

Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, and develop approaches to position products, services, or ideas
Identify and meet the needs of commercial customers
Maintain the account sales-call activity database
Communicate proactively with Store Team regarding product availability, accuracy, and delivery timelines
Provide feedback on competitive information, merchandising suggestions, and other services
Partner in developing and retaining Commercial Parts Pros to support internal growth and career opportunities
Assist with other functions as assigned, including cleaning, organizing, stocking, operating POS equipment, and truck loading/unloading

Requirements

What you’ll need

Working knowledge of Advance products and services and ability to market them to meet customer needs
Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English (Spanish a plus)
Effective communication and relationship-building skills with customers, peers, and upper management
Strong presentation and verbal and written communication skills, including ability to write reports, business correspondence, and procedural manuals
Effective use of Microsoft Word and Excel; PowerPoint preferred
Ability to calculate discounts, percentages, sales increases, and gross profit percentages
Ability to review and analyze business reports, including profit and loss statements
Strategic thinking, issue and option analysis, and ability to manage and facilitate change
Ability to work assorted days, evenings, and weekends as needed
Ability to travel overnight occasionally
3–5 years of related selling experience
High School diploma or GED
Valid driver's license
Fleet safety certification
ASE certification preferred, but not required
Ability to meet the stated physical demands, including frequent lifting up to 50 pounds and occasional lifting up to 100 pounds

Benefits

Comp & perks

Position is eligible for sales commission based on individual or store performance.