Customer Account Manager

Advance Auto Parts

. Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses .

Posted 9/21/2026full-timeSchaumburg • Illinois • United StatesMid-LevelSenior💰 $51,500 - $63,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales capabilities with a proven track record in automotive product sales, effective communication skills, and the ability to analyze business reports. Proficient in managing customer relationships and implementing sales programs while maintaining a focus on customer needs and expectations.

Highest-signal resume keywords

Proven Sales Track RecordWorking Knowledge of Automotive SystemsFleet Safety CertificationEffective Use of Microsoft ExcelAbility to Analyze Business Reports

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceInventory ManagementCommercial Account Paperwork ProcessingCalculating Discounts and PercentagesReport WritingBusiness CorrespondenceProcedural Manual Writing

Soft Skills

Strong Presentation SkillsVerbal Communication SkillsWritten Communication SkillsStrategic ThinkingChange Management

Tools & Technologies

APAL SystemMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Valid Driver's LicenseFleet Safety Certification

Industry Keywords

Automotive ProductsCommercial SalesAutomotive Repair ShopsTraditional Automotive AftermarketCustomer Relationship Management

About the role

Key responsibilities & impact

Sell or oversee the selling of automotive products for repair or distribution to automotive repair shops and other commercial businesses
Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts
Implement new Commercial Sales programs and support current programs
Visit assigned accounts, make sales calls, and develop approaches to position products, services, or ideas
Identify and meet the needs of commercial customers
Maintain a database of account sales call activity
Communicate proactively with Store Team to ensure customer expectations for product availability, accuracy, and delivery timelines are met
Provide feedback on competitive information, merchandising suggestions, and other services
Partner in the development and retention of Commercial Parts Pros
Assist with cleaning, organizing, stocking, POS operation, truck loading/unloading, and other assigned functions

Requirements

What you’ll need

Proven sales track record with 3-5 years related selling experience
High School diploma or general education degree (GED)
Must have a valid driver's license
Must be fleet safety certified
Working knowledge of Advance products and services
Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English; Spanish a plus
Strong presentation and verbal and written communications skills
Ability to write reports, business correspondence and procedural manuals
Effective use of Microsoft Word and Excel; PowerPoint preferred
Ability to calculate discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Ability to think strategically, analyze issues and options, and manage and facilitate change
Ability to work an assortment of days, evenings, and weekends as needed
Ability to travel overnight occasionally
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
Ability to meet the physical demands and work environment requirements of the role

Benefits

Comp & perks

Sales commission based on individual or store performance
Comprehensive health and wellness benefits program
Equal Opportunity Employer protections