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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a team of General Managers, with a focus on achieving sales and profitability goals while fostering a diverse and respectful environment. Proficient in operational processes, financial analysis, and customer relationship management within a retail context.
Highest-signal resume keywords
ASE P2 CertificationTeam ManagementSales and Profitability AchievementOperational Process ExecutionFinancial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Store Operations KnowledgeTesting and Diagnostic Equipment UseProfit and Loss Statement AnalysisBasic Math SkillsStrategic Thinking
Soft Skills
Coaching and FeedbackProblem-SolvingCommunication SkillsAccountabilityDiversity and Inclusion
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPoint
Certifications & Qualifications
ASE CertificationHigh School Diploma or GEDValid Driver's License
Industry Keywords
Retail Market Share GrowthCustomer RetentionMulti-Unit ManagementFast-Paced Retail EnvironmentOperational Standards
About the role
Key responsibilities & impact- Lead the district as its senior leader
- Grow Retail and Commercial market share
- Lead and inspire the team while helping DIY and Commercial customers succeed
- Achieve or exceed district sales and profitability goals
- Ensure commercial customer retention and relationship growth
- Select, hire, develop, set goals for, manage performance of, coach, engage and retain General Managers and Core 4 team members
- Ensure proper staffing levels throughout the district
- Ensure execution of inventory and operational standards
- Conduct regular store visits and provide action plans to achieve market potential
- Teach business acumen by reviewing profit and loss statements with General Managers
- Communicate with stores and support staff
- Embrace diversity and foster a respectful environment
- Assist the region/area with other functions upon request
- Work primarily inside stores, with occasional outdoor tasks such as installing batteries and wiper blades
Requirements
What you’ll need- ASE P2 certified or ASE ready equivalent
- Knowledge of store operations and processes
- Ability to recruit, select, hire and develop quality General Managers and Core 4 team members
- Accountability, coaching and feedback skills
- Ability to execute and train store operational processes, procedures and team member/customer standards
- Ability to use and train testing and diagnostic equipment for DIY services
- Proficiency with Excel, Word, Outlook and PowerPoint
- Working knowledge of automotive systems preferred
- Speak and write English; Spanish a plus
- Ability to use Microsoft software effectively; Word and Excel required, PowerPoint preferred
- Basic math skills, including whole numbers, fractions and decimals
- Ability to calculate Gross Margin and understand P&L statements, invoices and other financial documents
- Ability to understand all facets of the business and operate within an integrated operating model
- Problem-solving, information gathering and conclusion-drawing skills
- Strategic thinking, issue analysis and change-management skills
- Ability to delegate and supervise projects
- Ability to work an assortment of days, evenings and weekends as needed
- 3–5 years of experience managing a team of 10–20 General Managers in a fast-paced retail environment
- Proven track record meeting sales and gross margin targets in a multi-unit environment
- Successful experience managing profitability; proven financial and business acumen
- High school diploma or GED
- Valid driver's license
- ASE certification preferred, but not required
- Ability to meet the stated physical demands, including frequently lifting up to 50 pounds and occasionally up to 100 pounds
Benefits
Comp & perks- Position is eligible for bonus based on individual and group performance
- Comprehensive health and wellness benefits program
- Benefits for Team Members and their families