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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing a team of General Managers while driving sales and profitability in a retail environment. Proficient in financial analysis, operational execution, and customer relationship management.
Highest-signal resume keywords
Team LeadershipSales GrowthFinancial AcumenOperational Standards ExecutionCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Store Operations KnowledgeProfit and Loss Statement AnalysisInventory ManagementBasic Math SkillsTesting and Diagnostic Equipment UsageSales and Gross Margin Target AchievementStrategic ThinkingProject SupervisionProblem-SolvingTeam Development
Soft Skills
Coaching and FeedbackEffective CommunicationAccountabilityDiversity EmbraceIndependent Issue Resolution
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlook
Certifications & Qualifications
ASE P2 CertificationValid Driver's LicenseHigh School Diploma or GEDBachelor's Degree in Business (Preferred)
Industry Keywords
Retail ManagementCommercial Market ShareDIY ServicesMulti-Unit EnvironmentCustomer Retention
About the role
Key responsibilities & impact- Lead the district as its senior leader
- Grow Retail and Commercial market share
- Lead and inspire the team while helping DIY and Commercial customers succeed
- Grow sales and profitability with integrity
- Achieve or exceed district total sales and profitability goals
- Ensure commercial customer retention and relationship growth
- Select, hire, develop, set goals for, manage performance, coach, engage, and retain General Managers and Core 4 team members
- Ensure proper staffing levels throughout the district
- Ensure execution of inventory and operational standards
- Conduct regular store visits and provide action plans to achieve full market potential
- Teach business acumen by reviewing profit and loss statements with General Managers
- Communicate effectively with stores and support staff
- Embrace diversity and foster a respectful environment
- Assist the region/area with other functions upon request
Requirements
What you’ll need- Knowledge of store operations and processes
- ASE P2 certified or ASE ready equivalent
- Ability to recruit, select, hire and develop quality General Managers and ensure same for Core 4 positions
- Accountability, coaching & feedback skills
- Ability to execute and train all store operational processes, procedures and team member/customer standards
- Ability to use and train testing and diagnostic equipment for DIY services
- Effectively use Excel, Word, Outlook and PowerPoint computer programs
- Working knowledge of automotive systems preferred
- Speak and write English; Spanish is a plus
- Microsoft Word and Excel required; PowerPoint preferred
- Basic math skills, including whole numbers, common fractions, and decimals
- Ability to calculate Gross Margin and understand P&L statements, invoices, and other financial documents
- Ability to understand all facets of the business and excel in an integrated operating model, including DIY, Commercial, PDQ and Hub operations
- Problem-solving and independent issue resolution abilities
- Strategic thinking, issue and option analysis, and change management abilities
- Ability to delegate and supervise projects for timely, quality execution
- Ability to work assorted days, evenings, and weekends as needed
- 3-5 years of experience managing a team of 10-20 General Managers in a fast-paced, dynamic retail environment
- Proven track record meeting sales and gross margin targets in a multi-unit environment
- Successful experience managing profitability; proven financial and business acumen
- High school diploma or GED required
- Bachelor's degree in business or related area preferred
- Must have a valid driver's license
- ASE certification preferred, but not required
- Ability to meet physical demands, including frequent lifting/moving up to 50 pounds and occasional lifting/moving up to 100 pounds
Benefits
Comp & perks- Position is eligible for bonus based on individual and group performance.
- Equal Opportunity Employer protections and compliance with applicable federal, state, and local laws.