Medical Assistant Coordinator

AdvanceCare

. Function as a medical case manager for assigned individuals served in the Family Model Program .

Posted 11/4/2026full-timeJoelton • Tennessee • United StatesMid-LevelSenior💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical case management, including monitoring service plans and coordinating care for individuals with intellectual disabilities. Proficient in administrative tasks, effective communication, and utilizing technology for scheduling and record-keeping.

Highest-signal resume keywords

Medical Case ManagementDDA/ECF/CLS ExperienceRegulatory ComplianceEffective CommunicationAdministrative Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service Plan MonitoringReport PreparationMedical TerminologyData EntryOffice ManagementSupervision TechniquesMultitaskingJudgment in Program ImplementationComputer Skills

Soft Skills

FlexibilityOrganizationDetail-OrientedInterpersonal SkillsAbility to Work Independently

Tools & Technologies

MS WordExcelExcel SpreadsheetsOutlookGoogle DocsWindows

Certifications & Qualifications

Liability Insurance

Industry Keywords

Intellectual DisabilitiesCommunity AcceptanceFamily Model ProgramAgency CoordinationPatient Records

About the role

Key responsibilities & impact

Function as a medical case manager for assigned individuals served in the Family Model Program
Monitor individuals’ service plans in accordance with regulatory guidelines
Coordinate and arrange appointments, meetings, and other administrative matters
Provide supportive assistance to individuals served and their families
Work with other agencies on behalf of assigned individuals
Assist the Director in interviewing prospective individuals served and their families
Use computerized systems to schedule appointments and maintain patient records
Perform filing, data entry, and office management
Use medical terminology accurately in communication and documentation
Support community acceptance through community activities and liaison efforts with agencies and entities
Perform additional duties as assigned by the Director or required by the needs of individuals served
Maintain communication with leadership and team members
Respond promptly during business hours while working from home

Requirements

What you’ll need

DDA/ECF/CLS experience
Must live within a one hour drive of Hermitage, TN
High-speed internet
Quiet, professional workspace when working from home
27" or larger monitor, keyboard, and mouse for use with the company-issued laptop
Ability to function as a medical case manager for assigned individuals
Ability to monitor service plans in accordance with regulatory guidelines
Ability to prepare necessary reports and records with neatness, accuracy, and completeness
Knowledge of practices and techniques for programming individuals with intellectual disabilities
Ability to exercise judgment in interpreting and implementing programs
Ability to implement proper supervision practices and techniques
Effective verbal and written communication with staff, families, individuals, and outside service providers
Flexible, organized, and detail-oriented
Strong administrative skills
Ability to multitask and prioritize tasks effectively
Liability insurance
Good driving record
Reliable transportation
Ability to work without close supervision
Ability to interact with a wide range of people
Computer skills: MS Word, Excel, Excel Spreadsheets, Outlook, Google Docs, and Windows
Must be flexible and willing to work and learn on the fly
Comfortable with software and technology
Resume required for consideration

Benefits

Comp & perks

Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Paid Orientation
Paid Training
Working at home up to 4 days a week after initial training
Company-issued laptop
Monitor, keyboard, and mouse loan available if picking up equipment at the office